It is the policy and practice of the City of San José to take all reasonable steps to ensure its services, programs and activities are accessible to all members of the public including persons with disabilities. The City of San José’s ADA Coordinator works to ensure City departments comply with this policy by carrying out the following functions:
Provide technical assistance to support City of San José departments in complying with federal, state and local disability access laws.
Assist departments and divisions in evaluating their facilities, programs, services, and activities to ensure provision of reasonable accommodations to people with disabilities.
Conduct training for City of San José employees in disability awareness, disability etiquette, disability access laws, and reasonable accommodations.
Work with and provide support to the Disability Advisory Commission.
Facilitate the resolution of grievances filed against the City of San José that allege noncompliance with disability access laws.
ADA Coordinator
For all questions concerning service and program access please contact:
Eileen Ewing, ADA Coordinator
Public Works Department – Office of Equality Assurance
200 East Santa Clara Street, Tower 5
San José, CA 95113
408-535-8326 (voice)
408-294-9337 (TTY)
408-292-6270 (fax) eileen.ewing@sanjoseca.gov
San José City Hall
200 East Santa Clara Street San Jose, CA 95113
Main: (408) 535-3500 Fax: (408) 292-6731 TTY: (408) 294-9337
e-mail: customerservice@sanjoseca.gov
Walk-In Hours: Monday - Friday: 8:00AM - 5:00PM
The City of San Jose is committed to open and honest government and strives to consistently meet the community’s expectations by providing excellent service, in a positive and timely manner, and in the full view of the public.
