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Animal Care & Services

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1. Why does the City require me to license and vaccinate my pet?

Animal Care & Services - Reporting an Animal Bite

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1. What is considered a bite?

Animal Care & Services - Reporting Animal Abuse

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1. What happens after I file an animal abuse report?
2. Can I report anonymously?
3. What happens to animal abusers?
4. What if I witness a stranger kick his dog?
5. What if I witness a person I know kicks or otherwise harms his dog?
6. If I have concerns about the care and condition of an animal, but I am not sure I want to make a formal report, what can I do?
7. My neighbor ties his dog out to a tree or stake in the yard all day. Is this legal?

Animal Care & Services - Spay / Neuter Information

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1. Will having my pet fixed make him or her fat?
2. Doesn't surgery hurt my pet?
3. I have a boy animal. He can't have babies so why fix him?

Animal Care & Services - Stray & Feral Animals

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1. When should I call and report a stray animal?
2. What happens after I make a stray animal report?

City Attorney - Internship Program

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1. Who is eligible?
2. How do I apply?
3. What are the minimum requirements?
4. What types of internships does the City Attorney’s Office offer?
5. Do interns get paid at the City Attorney’s Office?
6. What kind of experience and training can an intern expect to receive?

City Attorney - Main

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1. How is the City Attorney selected?
2. Does the City Attorney advise private citizens on legal matters?
3. Where can I get a copy of the San Jose Municipal Code?
4. How do I report a potential City of San Jose code violation?
5. What department handles issues related to traffic signals, stop signs, sewer lines, sidewalks, trees, and street maintenance?
6. Where can I find a signed copy of an agreement, resolution, or ordinance?
7. How do I file a claim with the City of San Jose?
8. How do I obtain a claim form?
9. How long do I have to file a claim?
10. What should be included with a claim?
11. What happens after a claim has been filed with the City of San Jose?
12. How do I obtain a copy of a public record in San Jose?

City Clerk's Office

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1. Where do I get a birth, death, or marriage certificate?

City Clerk's Office - Elections

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1. Is your office open during the lunch hour?

City Clerk's Office - Lobbyist Information

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1. When is a person engaged in lobbying activity?

City Events - Corporate, Private Events

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1. Do I need Insurance?
2. Can I serve alcohol?
3. Can I bring my own caterer?

City Events - Festivals

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1. Do I need Insurance?

City Events - Neighborhood Celebrations

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1. Do I need Insurance?

City Events - Parades, Marches

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1. Do I need Insurance?
2. What is the difference between a parade and a procession?

City Events - Receptions, Weddings, Ceremonies

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1. Do I need Insurance?
2. Can I serve alcohol?
3. Can I bring my own caterer?

City Events - Sporting events

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1. Do I need Insurance?
2. Can I organize a triathlon in San José?

City Manager's Budget Office

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1. Where can I find the 2013 - 2014 Adopted Budget?
2. What is the City’s fiscal year?
3. How big is the City’s annual budget?
4. How many City employees are there?
5. Where do the City’s revenues come from?
6. What does the City spend its money on?
7. How can I provide input in the development of the City budget?

City Manager's Office

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1. What is a Council / Manager form of government?

Customer Service

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1. I don't know which department to contact regarding my question. Who in the City of San José can assist me?
2. How do I contact a City of San José department?
3. Where is City Hall located?

Deferred Compensation

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1. What is a 457(b) Deferred Compensation Plan?
2. Who is eligible to participate in the Plan?
3. How do employees enroll in the Plan?
4. What is the minimum dollar amount employees can contribute to the Plan?
5. What is the maximum dollar amount employees can contribute to the Plan?
6. How do participants increase or decrease their contribution amount?
7. Can participants stop contributing at any time?
8. Can employees rollover other defined contribution plans into the City’s Deferred Compensation Plan?
9. When are employees eligible to receive in-service distributions of their account under the Plan?
10. When are employees eligible to receive after-service distributions of their account under the Plan?
11. What do participants need to do when they become eligible for a distribution from the Plan?
12. Once a participant chooses a payment method, can they change how they would like to receive their benefits?
13. When are participants required to begin receiving distributions?
14. What is a Systematic Withdrawal Option (SWO)? How and when are benefits paid under SWO?
15. Can participants rollover their benefits to another plan?
16. How do participants obtain paperwork for a distribution for an unforeseeable emergency withdrawal?
17. How can participants find out more about their distribution options?
18. When are participants subject to taxation?
19. How does a divorce affect a deferred compensation account?
20. How will amounts awarded to a former spouse be taxed as a result of a divorce?
21. Does the City’s Deferred Compensation Plan offer loans?
22. What happens to an account if the participant dies?
23. How do participants add or change their beneficiary under the Plan?

Development Services - Public Works

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1. How do I apply for a grading permit?
2. Is my property in a flood zone?
3. How do I apply for a Geologic Hazard Clearance?

Development Services - PW - Utilities

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1. What does the Utilities Section do?
2. How and when do we call the Utility companies?

DOT - Pavement & Bridge

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1. How does the city determine which streets to schedule for maintenance?
2. What street segments are scheduled for treatment next year?
3. What is the Priority Street Network?

DOT - Sidewalks & Curb Ramps

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1. Why is it my responsibility to maintain the sidewalk adjacent to my house?
2. How long do I have to finish completing concrete repairs?
3. Can I request additional time to make repairs?
4. Do I need a permit for concrete repairs?
5. Why is there a permit fee?
6. When and where do I pay my permit fees?
7. What if I can't afford to make the repairs?
8. What if I don’t qualify for hardship assistance?
9. What happens if I don't pay the invoice?
10. Does any of the work require an inspection?
11. How long does it take to schedule a forms inspection?
12. Do I need to be present during the inspections?
13. How will I know if I passed my inspection?
14. What is the parkstrip?
15. Who can do the work?
16. How do I authorize the City of San Jose to make the required repairs?
17. When will the Asphalt repair along my new curb and gutter be completed?
18. How do I request ramps in my neighborhood?
19. What is the black bumpy thing on the curb ramp?
20. Why do the ramps need top be so big?

DOT - Signals

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1. What is the City's process for installing a new traffic signal?

DOT - Storm Sewer & Drain Maintenance

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1. What can I do to prevent sewer overflows?
2. What does a sewer spill look like?
3. What is a sewer lateral and who is responsible for the lateral?
4. What is the difference between sanitary sewers and storm drains?
5. Who do I call if I see someone dumping something into a catch basin?
6. What is a city approved wye cleanout and how can I get one?

DOT - Street Sweeping

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1. What can I do to have an effective sweep?
2. Are all streets in San José swept?
3. What day is my street swept?
4. Is yard waste swept up?
5. How do I get no parking signs installed on my street for sweep days?

DOT - Traffic Safety

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1. How can I improve traffic safety?
2. What is the City’s process for installing a stop sign?
3. When does the City install a painted crosswalk?
4. How are posted speed limits established? Can a speed limit be reduced or increased on a particular street?
5. How can my business obtain time restricted parking or loading zone signs?
6. Does the City have a Residential Permit Parking program?
7. How can I get a disabled parking space installed?
8. What is the City's process for installing a new traffic signal?
9. Can the City install speed bumps on my street?

DOT - Trees & Landscape

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1. How do I know if I live in a special landscape district?
2. Which department do I call regarding a tree concern?
3. Am I responsible for my street tree?
4. How do I know if a tree is a heritage tree?
5. Does the tree in front of my house belong to the city or me?
6. How do I report a branch or tree that has fallen and is blocking the street or sidewalk?
7. Will the city prune my street tree for free?
8. What if I can’t afford to have my street tree pruned?
9. Do I need a permit to prune or remove my street tree?
10. Is there a fee for street tree permits?
11. What do I do after I finish the tree work?
12. How long does it usually take to get a street tree removal permit?
13. Do I have to replace my street tree once it is removed?
14. Can I plant a different species than the one listed on my permit?
15. What do I do if I see illegal tree trimming or removal activities?
16. Who do I call for street tree emergencies that occur after regular business hours?
17. Where can I get a tree to plant?
18. How can I get a street tree planted in front of my house?

Economic Development

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1. Do I need to register my small business with your office?
2. Can you tell me about office space in San José?
3. How can I find employees?
4. How can I schedule a meeting of foreign business / government delegations with City officials?
5. How do I become a certified Woman or Minority-Owned Business for federally funded projects?
6. How large is San Jose?
7. Where can I get a list of all the companies in San Jose?
8. Where can I get information about regulations that would relate to the business I am starting in San Jose?
9. Where do I pay the business tax?
10. Why should I choose San Jose as a location for my business?
11. How do I buy Real Estate from the City?

Emergency Services

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1. What is LEAP?

Employee Relations

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1. Where can I find the City's Union Contracts?
2. Where can I find the City's pay plan?
3. Where can I find information regarding employee benefits?
4. Where can I find information regarding job specifications?
5. What types of information are covered in a union contract?
6. Where can I find information on the types of special pays?
7. Where can I find the City's Calendars?
8. Why did the City of San José create a Whistleblower Hotline?
9. Where can I watch City Council Meetings and City Committee Meetings online?
10. Where can I find the City Charter or the City's Municipal Code?
11. Where can I find recent City Initiatives?

Employee Relations - Whistleblower Hotline

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1. Why did the City of San Jose create a Whistleblower Hotline?
2. What types of complaints should be made?
3. How do I make a complaint?
4. What information should I include in my complaint?
5. What happens to my complaint?
6. Can I submit an anonymous complaint?
7. How do I submit an online complaint?
8. Will my complaint be kept confidential?

Environment - Litter Prevention - EPS

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1. Why did San José adopt a Foam Food Container Ordinance to phase out expanded polystyrene (EPS) foam food service ware, commonly known as Styrofoam™?
2. Why does the ordinance only focus on EPS foam food service ware, not paper or rigid plastic containers?
3. Who is affected by this ordinance?
4. When will this change take affect?
5. Who is exempt?
6. How does a restaurant apply for an exemption?
7. What are the alternatives to EPS foam food service ware, and where can I purchase them?
8. Do alternative products cost more than EPS?
9. What is the City doing to enforce existing litter laws?
10. How will this ordinance be enforced?
11. What other options does the City have to deal with litter?
12. Why not just recycle foam food service ware?
13. Have other cities phased out EPS foam food service ware?

Environment - Recycling & Garbage - Bring Your Own Bag

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1. What is the plastic bag ordinance?
2. How does the ordinance affect me as a consumer?
3. Why are bags being prohibited?
4. Are plastic bags a problem for local creeks?
5. Why is there a charge on paper bags?
6. Which stores does the ordinance affect?
7. Why not just offer customers an incentive to bring their own bags?
8. Why not just encourage customers to recycle their plastic bags?
9. Does San José collect plastic bags for recycling at curbside?
10. Why not require biodegradable plastic bags?
11. Will I still be able to purchase plastic garbage bags?

Environment - Recycling & Garbage - Events & Venues

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1. What do events have to do to comply with regulations?
2. How do events held on City owned property order dumpsters?
3. What free resources and grants are available to events offered through the Zero Waste Event Program?
4. How can events borrow Eco-station containers and reusable public litter can covers?
5. How do events apply for the free in-kind services offered through the Zero Waste Event Program?
6. How do events complete the required pre-event plan?
7. What Food & Beverage products are prohibited for event use?
8. What dumpster service providers can events use?

Environment - Recycling & Garbage - Residents

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1. Why is the City’s garbage and recycling billing system changing from bi-monthly to bi-annual billing with the new method of including it as part of your property tax bill?
2. What items are allowed in the recycling cart?
3. How much does garbage and recycling collection cost?
4. How can I recycle large items, such as appliances and furniture?
5. What are my garbage collection and street sweeping days?
6. Are garbage and recycling collected on holidays?
7. Who collects my garbage, recycling, and yard trimmings?
8. How do I recycle used motor oil and filters?
9. How do I request larger or smaller sized carts?
10. How do I get my carts repaired or replaced?
11. What if my garbage, recycling, or yard trimmings are missed?
12. Where can I buy extra garbage stickers?
13. How do I start automatic payments for utility billing?
14. How do I cancel automatic payments for utility billing?

Environment - Wastewater - Businesses - Dental Offices

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1. Where can I find a complete list of Best Practices for dental offices?
2. Why is mercury a wastewater issue?
3. Can wastewater treatment plants solve the mercury issue?
4. Will you sample the discharge or require the dental office to sample?
5. How will you assess compliance if no sampling is performed?
6. What is the penalty for non-compliance?
7. Why is disposing of amalgam in the red bag or garbage a problem?
8. Can chair-side traps and vacuum filters capture all scrap amalgam and particulates?
9. What are the regulators doing about the clean-up of abandoned mines? The majority of the mercury is coming from this source.
10. What is the status of the Dental Amalgam Program?
11. Are dental practices being charged a permit fee like large industries?
12. Which amalgam separators are acceptable for compliance?
13. How much will this new requirement cost?
14. Will you sample the discharge or require the dental office to sample?

Environment - Water & Sewer Utilities - Stormwater

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1. Why are we stenciling the curbs and gutters with a message?
2. Where does the storm drain go?
3. What is the purpose of the storm drain system?
4. Are there any charges or fees associated with the storm drain system?
5. Why do I have to pay an annual Storm Sewer Service Charge?
6. What can you put down the storm drain?
7. Who fixes clogged storm drains?
8. Why shouldn't yard trimmings and soil go into the storm drain? Doesn't rain wash the same kind of material into the creek anyway?
9. Why isn't storm water treated before it goes into the creek?
10. What do I do if I see someone dumping something other than rain water down a storm drain?

Environment - Water & Sewer Utilities - Wastewater - Businesses - Restaurants

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1. Where do I go for a plan check?
2. Are there any permits or fees involved with the Fats, Oils, and Grease program?
3. Where can I find a complete list of Best Practices for Restaurants?
4. I cannot find my Inspector’s phone number. How do I reach them?
5. My company has a spill. Who should I notify?
6. How often do I need to service my grease control device?
7. Why are waste fats, oils, and grease (FOG) a problem?
8. How does FOG create a sewer blockage?
9. Why are blockages a problem?
10. What products contain FOG?
11. What can be done to prevent sewer blockages?
12. What should I do if I experience a sewer blockage or spill and need to contact the city?

Environment - Water Conservation

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1. How can I get a rebate for toilets, clothes washers, or other purchases for my home or business?
2. How can I get water saving devices such as low flow showerheads and faucet aerators?
3. How do I report someone wasting water?

Environment – Recycling & Garbage – Catalog Choice

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1. What is Catalog Choice?
2. What other cities are sponsoring Catalog Choice?
3. Is the City paying for Catalog Choice?
4. How would catalog and other mailing opt-outs affect businesses?
5. How much does it cost for a Catalog Choice account?
6. Why is there an annual $20+ donation for the Unlisting Service (Premium)?
7. What information does Catalog Choice need in order to sign up for an account?
8. Where do I go to sign up for an account?

Environment – Water & Sewer Utilities – Drinking Water – Customer Service

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1. What part of my water service am I responsible for?
2. Who do I call if I see a broken fire hydrant or possible water main break?
3. How do I shut off water to my house/building?
4. How can I pay my water bill?

Environment – Water & Sewer Utilities – Drinking Water – Water Quality

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1. Is there fluoride in my water?
2. Can I get my water tested?
3. Why does my water smell?
4. Why is my water brown?
5. What is my water hardness?

Environment – Water & Sewer Utilities – Drinking Water – Water Supply

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1. Who is my water service provider?

Finance

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1. When do I need to pay my business tax?

Finance - Marijuana Business Tax

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1. Who must pay the marijuana business tax?

Fire - Fire Prevention & Permits

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1. Who do I contact for an inspection or to determine the occupancy of my residence or business?

Fire Department

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1. Where do I request a San Jose Fire Department Incident or Fire Report?
2. Where can I dispose of prescription medications, paint, solvents, batteries, propane, fertilizers, pesticides, and other types of hazardous household waste?
3. Who do I contact if a fire hydrant is leaking or damaged?
4. If I wish to test the fire alarm or conduct a fire drill at my business, who should I contact?
5. Who do I contact for an inspection or to determine the occupancy of my residence or business?
6. Why do fire trucks use lights and sirens, even in the middle of the night when there is no traffic?
7. I saw a San Jose fire truck at a local grocery store or restaurant. Why do firefighters use fire trucks for non-emergency purposes while they are on duty?
8. Why does a fire truck come when I only requested an ambulance?
9. Why do you send so many fire vehicles to a fire, especially a small fire?
10. Can I burn leaves or brush in my yard?
11. Where can I purchase a Smoke Detector or Carbon Monoxide detector?
12. Where should I place my smoke detectors?
13. What is Carbon Monoxide and how does it harm you?
14. Where can I purchase a fire extinguisher?
15. How do I select a fire extinguisher?
16. Does the San Jose Fire Department service fire extinguishers?
17. Who should I contact to schedule a tour or of a fire station or visit from a local fire station?
18. Does the San Jose Fire Department offer child car safety seat checks and adjustments?
19. Does the San Jose fire department offer CPR, AED or First Aid training?
20. Does the San Jose Fire department offer Bicycle Licensing?

Fire Department - Recruitment

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1. When will the San Jose Fire Department begin accepting applications for Firefighter-Recruit?
2. Will SJFD be accepting laterals?
3. What information will be asked during the online application?
4. Should I apply for another currently open position to understand what to expect?
5. How much of your “score” is based on qualifications, written scores and oral scores?
6. Does SJFD award extra hire points for persons who live in Santa Clara County?
7. How does military experience play into the hiring process?
8. I can not afford the testing fees. Is there some way I can get my test paid for?
9. What are the main qualities you (SJFD) are looking for in a candidate? Personality or Skills or both?
10. What type of experience will you be looking for in your candidates in order to be highly qualified candidates?
11. Will letters of recommendation be considered during the hiring process? And if so, when should we submit these?
12. Is there a guide or preparation sheet for the PHQ?
13. What questions (PHQ) need to be date/time specific? (i.e. employment)
14. On the background investigation, what kind of crime would disqualify me?
15. What is the process for EMT’s who are certified in another county in order to work for SJFD?
16. Do we get paid during the academy?
17. Do we have to relocate?
18. How much time in advance do we need to schedule a ride-along?
19. How many ride-alongs can we do?

Gardening & Composting - Home Composting

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1. What can I compost?
2. How do I start composting?
3. Where can I buy compost?
4. What is worm composting?
5. What is grasscycling?
6. What happens to the yard trimmings collected in San José?

Green Vision - Goals - FAQs

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1. Why does the Green Vision only include ten goals?
2. How do you track the progress of the Green Vision?
3. What is the strategic framework of the Green Vision?

Green Vision - Reports & Publications

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1. Why is the Annual Report compiled on the calendar year?
2. Who does the Annual Report go to?
3. When will the next Green Vision Annual Report be available?

Housing

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1. Who would I contact regarding Section 8 housing?
2. How do I find an affordable rental apartment?
3. How can I get help buying a home?
4. How do I know if I am under rent control in the City of San Jose?
5. How do I refinance my home if I have a loan with the City?

Housing - Apartment Rent Ordinance

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1. Does the City of San José regulate rent increases?
2. Are all kinds of rental property covered under the Ordinance?
3. How often can rents be raised?
4. How much can rents be raised?
5. What can I do if my rent is raised over the 8% guideline?
6. Can I file a petition by e-mail?
7. What is the petition filing deadline?
8. What happens if I do not file or miss the deadline?
9. How much rent should I pay before the City makes a decision on the rent increase?
10. Will the City notify me when it receives my petition?
11. When are the hearings?
12. How can I prepare for the hearing?
13. What are the hearings like?
14. Are the hearings public?
15. What happens at the mediation hearings?
16. What if an agreement is not possible?
17. If an appeal to arbitration is filed, do we still have to follow the hearing officer's decision?
18. What happens during arbitration?
19. What about reductions in services?
20. What about health and safety problems?
21. Can the hearing officer order repairs made?
22. When can a rent increase over 8% be justified?
23. What limits are placed on the landlord's cost claims?
24. What about mortgages?
25. Can rent be raised to a new tenant?
26. Can rent be raised when my roommate moves out?
27. What if my landlord does not want to comply with the hearing officer's decision?
28. My security deposit is being increased. Can you do something about it?
29. Besides security deposits, may any charges from the landlord be made in addition to the rent?
30. What about evictions?
31. Can a tenant waive in advance his rights under the Ordinance?
32. Click below to get a copy of the Ordinance and Amendments to the Ordinance:
33. Who oversees and administers the program?
34. Where is the program located?

Human Resources

Human Resources - Employment

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1. How do I view and apply for jobs?
2. Do I have to apply online?
3. What if I have forgotten my User Name or Password?
4. How do I change my contact information?
5. What is CityJobs?
6. Who can I contact for help with CityJobs?
7. How secure is CityJobs?
8. Will my information be kept private?
9. How do I access CityJobs?
10. What if I don’t have an email address?
11. Can I apply without selecting a job?
12. How do I apply to “internal-only” jobs?
13. Do I need to apply for each position I am interested in?
14. Are all sections of the application required?
15. How do I add my school and major and what do I do if I cannot locate my school or major in the system?
16. My license or certification is not listed in the lookup menu.
17. As a current City employee, must I add in all my employment information, including my current job duties?
18. Do I have to submit a resume?
19. How do I upload my resume?
20. How do I submit attachments such as a cover letter or reference letters?
21. When I click on the hyperlink of an attachment that I loaded such as my cover letter or resume why does it not open?
22. When applying online, what is the difference between "Save Draft" and "Submit"?
23. How will I know that my job application has been accepted?
24. I made an error in my application. Can I go back and fix it?
25. I had saved a draft of my application. Where is it?
26. Will I be contacted by the City of San Jose once I have applied for a position?
27. How can I see what jobs I’ve applied for?
28. How often are positions posted at the City of San José?
29. Are all open positions at the City of San José posted on the website?

Independent Police Auditor

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1. If I have a concern about an officer’s conduct, what do I do?
2. Nobody has called me, what’s going on with my complaint?
3. What happens after I submit my complaint?

Minimum Wage - Administrative and Enforcement Related

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1. Who in the City is responsible for implementation and enforcement of the San Jose Minimum Wage Ordinance?
2. What are the Minimum Wage Ordinance administrative and enforcement responsibilities of the City?
3. What remedies are available to persons harmed by a violation of the Minimum Wage Ordinance?

Minimum Wage - Business Tax Related

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1. What is the San Jose Business Tax?
2. Which employers are subject to the San Jose Business Tax?
3. Does an employer whose business in not physically located in San Jose but conducts business in San Jose subject to the San Jose Business Tax?
4. What is considered a business?
5. What is an employee?
6. What does “engaged in business” mean?
7. What does “evidence of doing business” mean?
8. Are any businesses excluded from the San Jose Business Tax?
9. Can a person engaged in business in San Jose claim exemption from the payment of the San Jose Business Tax?

Minimum Wage - Employee Related

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1. May an employee agree to work for less than the City’s minimum wage?
2. What can I do if my employer does not pay me at least the San Jose minimum wage?
3. What can I do if my employer retaliates against me because I question her/him about not being paid the San Jose minimum wage?

Minimum Wage - Employer Related

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1. Does the minimum wage apply to all San Jose employers
2. What are the Minimum Wage Ordinance administrative requirements for covered employers?
3. Does the San Jose minimum wage apply to all employers that have employeer who perform work in San Jose?
4. Does the San Jose minimum wage apply to full-time and part-time employees?
5. Is the San Jose minimum wage the same for adult and minor employees?
6. Does the San Jose minimum wage cover employees who work in San Jose but are not San Jose residents?
7. May employers use tips as a credit toward its obligations to pay the San Jose minimum wage?
8. May employers use fringe benefits (health insurance, vacation, sick leave) as a credit toward its obligations to pay the San Jose minimum wage?
9. Are employers required to pay the San Jose minimum wage to workers who are exempted from the California minimum wage requirements
10. Does the San Jose Minimum Wage Ordinance apply to employees covered by an existing collective bargaining agreement?
11. May commissions be counted toward payment of the San Jose minimum wage?
12. My business is a family run business. Do I need to pay my parent, spouse or child the San Jose minimum wage?
13. A company located outside of the San Jose City limits provides personal attendants to care for disabled adults in their homes and some of these adults reside in San Jose. Would the City of San Jose M
14. A company moves its headquarters to a neighboring city but still performs work in San Jose. Would the City of San Jose Minimum Wage Ordinance apply?
15. Are residential care facilities located in San Jose required to pay the San Jose minimum wage?
16. A worker hired by a temp agency located in the City of San Jose is working outside of San Jose. Is the worker required to be paid a minimum of $10.00 per hour?
17. Are non-San Jose based non-profit organizations conducting business in San Jose subject to the San Jose Minimum Wage Ordinance?
18. Are government agencies with sites in San Jose subject to the San Jose Minimum Wage Ordinance?

Minimum Wage - General Questions

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1. What is the San Jose Minimum Ordinance?
2. What is the effective date of the San Jose Minimum Wage Ordinance?
3. What is the San Jose minimum wage?
4. How is the San Jose minimum wage adjusted?
5. What is included in the definition of "wages" under the San Jose minimum wage?
6. Does the San Jose Minimum Wage Ordinance protect undocumented workers?
7. What is the difference between the Federal, State and San Jose minimum wage laws?
8. Where can I find more information about the San Jose Minimum Wage Ordinance?

Newsroom

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1. Can I sign up to receive news and information from the City of San José?

Planning - General Questions

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1. How do I find zoning and General Plan land use information?
2. How tall can my house be?
3. What size addition may I make to my house?
4. What is a Single Family House Permit?
5. Where is my front property line relative to the sidewalk or park strip?
6. I live on a corner lot. Which is the front and which is the side property line?
7. What are the regulations for "accessory buildings" (e.g., garages, sheds, etc.) and "accessory structures" (e.g., gazebos, trellises, arbors, etc.)?
8. May I build a secondary unit or guest house (also called a "granny" or in-law unit)?
9. What are the rules for fences?
10. Do I need a permit to remove a tree?
11. Can I conduct a business from my home?
12. What permits are required for solar panels and photo voltaic (PV) systems?
13. How can I obtain feedback on a development proposal prior to submitting an application?
14. How much are the fees for planning and building permits?
15. Where can I see a sample site plan, building elevation, and floor plan?
16. Who can assist me in preparing materials for filing a planning permit application?
17. What is a Legal Nonconforming Use?
18. Where do I find the expiration date of an approved Development Permit?
19. How can I extend the life of an approved Development Permit?
20. Can I reactivate a Development Permit that has expired prior to obtaining a building permit?
21. Where can I find more information on land use planning in San Jose?
22. Where is City Hall?

Planning - Historic Preservation

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1. My house is historic. Are there special requirements to do an addition?

Planning - Tree Removal

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1. For what reasons can a tree be removed?
2. What is required for a Tree Removal Permit?
3. Is there a fee for my Tree Removal Permit?
4. Does the City require replacement trees?

PRNS - Facility Reuse

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1. Is there a cost for facility reuse?
2. What is Facility Reuse?
3. What is the process for using a reuse facility?
4. What type of uses are there?
5. Who can use reuse facilities?

PRNS - Trails

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1. Who do I call in an emergency on the trails?
2. Who do I call for a non-emergency concern on the trails?
3. How do I volunteer to help maintain the trails?
4. Who do I call about graffiti or vandalism on the trails or in parks?
5. Who do I contact regarding maintenance of the trails?
6. Does trail mileage reported include sidewalks and streets?
7. Who do if I contact to report suspicious behavior or have a concern about public safety?
8. Who do I call to report a homeless encampment?
9. Where can I find information about trails outside of San José?
10. How do I volunteer to support development of the Guadalupe River Park and Trail?
11. Who do I contact for debris or maintenance issues on public streets (not on the trail system)?
12. Who do I contact when I see debris in a creek or river next to the trail?
13. What do I do if I see a mountain lion?
14. How can I support development of more trails and open space?
15. Who do we contact to host a marathon or other special event along a trail?
16. How do I find the quickest through route through the Guadalupe River Park?
17. Can I use the trail during storm events?

Public Records

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1. What is the California Public Records Act?
2. What is considered a record?
3. How may records be requested?
4. When can records be inspected?
5. How long should I expect to wait for a response to my request?
6. What if I am not sure of what record to request?
7. In what format can I request to receive records?
8. Can the City charge me for providing records?
9. Are any records exempt from disclosure?
10. Can I appeal a denial of my request for records?

Public Works

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1. Who do I contact to repair a sanitary sewer that is overflowing?
2. Where can I locate information about an upcoming bid?
3. Who do I contact to report a streetlight that is out?
4. Who do I contact to report an urgent concern about traffic devices or other infrastructure in the public right-of-way?

Web Grants

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1. How do I apply for a grant