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Cities have no way of obtaining proof that their residents have complied with the law unless they have a record. In order to obtain a record, cities must require residents to license their pets with the caveat being they cannot license their pet without first supplying proof of rabies. The City of San José can then ensure that all dogs and cats licensed in their jurisdiction have proof of rabies and are in compliance with the State Rabies Mandate. (SJMC Sections 7.08.610, 7.08.615, 7.08.620, 7.08.625, 7.08.630, 7.08.635, 7.08.640, 7.08.645)
In addition to the above, for litigation positions, it is preferred that candidates have completed Evidence and Civil Procedure and are eligible for certification with the State Bar under its “Practical Training of Law Students” program. For those applying for transactional positions, completion of constitutional law coursework is preferred.
MINIMUM HOURSInterns must be willing to work a minimum 20 hours per week. Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. Work schedules are flexible based on an intern’s class schedule as well as the operational needs of the office. Once a schedule has been agreed upon, interns are expected to maintain the schedule on a consistent basis.
Please inquire with the Event Services office at 408.535.12478 for further details.
Individuals may obtain General liability insurance through their provider or through Wedsafe (www.wedsafe.com). Individuals may apply online and insurance certificates are generated within 48 hours. Average cost for event insurance is $180.00 pending provider and specifications of the insurance. See Insurance Requirements
The City’s special and capital funds (e.g., Airport, garbage collection and recycling, water pollution control plant and sewer system operations) are generally supported by revenues specified for those purposes, such as user fees, designated taxes, and grants.
In the General Fund, the budget is broken down as follows in the 2013-2014 Adopted Budget:
Public Safety: 44% (Police and Fire)
Community Services: 11%(Library, Parks, Recreation and Neighborhood Services, and Planning, Building and Code Enforcement)
Capital Maintenance: 6% (Public Works and Transportation)
General Government: 7% (Information Technology, Finance, Human Resources, City Manager, City Attorney, City Clerk, City Auditor, Economic Development, and Mayor and City Council)
Non-Departmental Expenses: 32% (reserves, city-wide expenses that support multiple departments, capital expenditures, transfers to other funds, debt service)
For the City’s special and capital funds, the largest expenditures are associated with the operation and capital improvements for the Mineta San José International Airport, the water pollution control plant and sanitary sewer system, the storm sewer system, the municipal water system, and the convention and cultural facilities, as well as the delivery of housing services, and capital investments to maintain the City’s roads, parks, community centers, libraries, and fire stations.
City Councilmembers: input into the City’s budget can be provided to the City’s elected officials. Following are the contact numbers for the Mayor and City Councilmembers:View Councilmember contact info
Community Budget Meetings: meetings are held annually in each Council District in the April-May timeframe to discuss the Proposed Budget for the upcoming fiscal year and to gain feedback.
City Council Budget Study Sessions: a series of Budget Study Sessions are held annually in May to discuss the Proposed Budget for the upcoming fiscal year.
Public Hearings on the Budget: two public hearings are held annually on the Proposed Budget (one in May and one in June) to gain feedback from the community.
Neighborhood Association/Youth Commission Priority Setting Session: the Mayor’s Office sponsors an annual meeting on budget priorities with the City’s many neighborhood associations and the City’s Youth Commission.
Community Budget Survey: the Mayor’s Office conducts an annual Community Budget Survey is conducted to gain feedback on the community budget priorities.
Participants may contact their ING department representative for prospectuses, which contain complete fund information, including charges and expenses. Participants are encouraged to read the information carefully before investing or sending money. See Deferred Compensation Voluntary Plan Summary
Please contact your local ING representative if you have questions regarding these provisions.
Please note: ING does not offer legal or tax advice. Seek the advice of a tax attorney or a tax advisor prior to making tax-related insurance/investment decisions
Participants may have only one loan of each type. More information about loans is available by contacting a Local ING Representative (408) 881-0110, the National Customer Service Center (800 584-6001 or by Internet account access at www.ingretirementplans.com/custom/sanjose.
Additional information and links to other resouces is available at: Floodplain Management Webpage.
Do not send in a payment until you have received an invoice.
The City has limited resources to conduct the necessary traffic signal warrant studies and to install new traffic signals. The installation of a traffic signal is a significant investment (approximately $450,000 - 500,000).
If you would like to request that an intersection be considered for a new traffic signal, please email Traffic.Safety@sanjoseca.gov, or call (408) 535-3850. Traffic engineers can assist with making an initial evaluation to determine if the intersection is a good candidate for further studies, or if there are other improvements that may enhance traffic safety or operations of the intersection.
The major criteria include consideration of: crash history (specifically crashes that may have been prevented by the stop control), right-of-way conflicts, proximity to schools, and any unusual conditions (such as proximity to high pedestrian generators, unique roadway geometry).
Unwarranted stop signs should not be installed as they can result in inappropriate driver behavior. Unwarranted stop signs tend to be disrespected by some drivers who do not fully stop and who may even speed up between stops to make up for perceived “lost time” at the stop sign. Additionally, Federal and State guidelines recommend against installing stop signs for speed control. If you have a speeding concern, please contact the Police Department via their on-line process to request enforcement.
If you would like to request a stop sign installation, please email Traffic.Safety@sanjoseca.gov, or call (408) 535-3850.
If you would like to request a crosswalk, please email Traffic.Safety@sanjoseca.gov, or call (408) 535-3850. Please include in your request the recommended best time for the City to observe pedestrian crossing activity.
On all other roadways, factors considered in the Engineering and Traffic Survey include: prevailing speed of traffic (85th percentile speeds), accident records, and highway traffic and roadside conditions not readily apparent to the driver, residential density and pedestrian and bicyclist safety.
A common misconception is that lowering a speed limit will slow the speed of traffic. However, most drivers travel at a speed that they consider to be safe and comfortable, regardless of the posted speed limit. Unreasonable speed limits (speed traps) may not be established; and by State law, such speed limits are not radar enforceable. Citations are typically dismissed in traffic court if a traffic commissioner determines that the posted speed limit is a speed trap.
If you have questions regarding the establishment of speed limits or would like to request installation of a speed limit sign, please email Traffic.Safety@sanjoseca.gov, or call (408) 535-3850.
Factors taken into consideration when determining if an on-street disabled parking space is appropriate include:
• Availability and condition of off-street parking, such as a relatively flat (non-sloped) driveway and/or garage. Parking off-street is the preferred location for disabled access to a vehicle.• The condition of the park strip, sidewalk area and street pavement that will be used by a disabled individual accessing a parked vehicle.• On-street parking demand in the neighborhood.• Support of the adjacent property owner, if the property is rented.
Possession of a current Department of Motor Vehicles (DMV) issued disability placard or disabled license plate is required, with a registration form that shows the requestor’s name and address.
If you would like to request for a location to be evaluated for an on-street disabled parking space, please email Traffic.Safety@sanjoseca.gov, or call (408) 535-3850.
LEAP is Local Energy Assurance Plan.
A Local Energy Assurance Plan (LEAP) is a plan to strengthen local planning, resiliency and hazard impact mitigation efforts in the event of an energy emergency. The City of San José’s LEAP will compile and update existing information into an operational energy assurance plan for critical facilities.
The Plan will provide an understanding of:
City response actions in the event of a major energy disruption;
Investments needed to make energy systems more resilient and less vulnerable;
City critical facility energy demands and actions necessary to extend resources through the use of alternative energy sources and energy efficiency;
What is energy assurance? Energy assurance is the ability to supply energy when and where it is needed. There are three basic categories of energy assurance: planning, response and education. What is mitigation? Mitigation is an action plan that will lessen the impact in the event of a disaster or energy disruption. What is resiliency? Resiliency is a community's ability to effectively manage disasters and energy disruptions and to recover from an emergency quickly. All energy systems have vulnerabilities and are prone to periodic outages or supply disruptions. Identifying the vulnerabilities and working to strengthen them builds resiliency into the energy supply chain system and will minimize the duration of outages and disruptions. What is vulnerability? Vulnerability is a point of weakness in the energy supply chain. Why do we need a LEAP in San José?
The City of San José is subject to various potential disasters (e.g. floods, storms, earthquakes and fires) that could threaten the energy supply chain. A LEAP organizes the City of San Jose’s response so that in the event of a disaster or energy disruption steps will be taken to minimize the negative impact on the community.
What is critical infrastructure? Critical infrastructure is comprised of the energy systems, people and resources that are responsible for the delivery of energy. When the critical infrastructure is damaged by a disaster it can have a cascading effect on the entire community. Protecting and strengthening the critical infrastructure is a primary goal of LEAP. What agencies are involved with the City of San José’s LEAP? The City of San José Environmental Services Department leads an interdepartmental LEAP working group and works collaboratively with the Public Technology Institute with the intent of identifying vulnerabilities and strengths and developing plans to build a more reliable and robust energy delivery system. Who is funding the San José’s LEAP? In April 2010, the U.S. Department of Energy awarded the City of San José with a grant to develop a LEAP under the American Recovery and Reinvestment Act (ARRA). San José, along with 42 other cities and towns in 25 states, received money to develop new LEAPs or improve existing LEAPs. When will the LEAP be complete? The City of San José LEAP is scheduled to be completed by the end of November 2012.
Who can I contact for more information about LEAP? For general information about local energy assurance planning please visit http://energyassurance.us/.
For information about the City of San José’s LEAP, call Julie Benabente, Energy Officer, at (408) 975-2537 or contact via email.
Information regarding the City's Whistleblower Hotline can be found by clicking here.
City of San JoseWhistleblower Hotline200 E. Santa Clara Street, 3rd FL. WingSan Jose, CA 95113-1905
Additionally, you should state the facts with as much specific information as possible so that your complaint can be investigated. You should not speculate or draw conclusions, and should be prepared to answer any questions an investigator may have.
Also, if you wish to remain anonymous you can choose to send a letter by mail, submit a complaint online or send an email. If no future way of contact is established, we will not be able to contact you to request additional information or to follow-up with you when the investigation is complete. If you choose to email email@example.com, send the email from a non-City computer.
Foam Food Container Alternatives and Pricing
Learn more about qualifying events & requirements
To gather public feedback about the change, the city conducted an online survey in the spring of 2013 and encouraged all affected ratepayers in the City to participate through messages on the bill and other outreach. The survey yielded positive responses from residents about the change of billing cycles from six times per year to twice per year. Approximately 50 percent of all survey respondents indicated that they were either strongly or somewhat in favor of the new billing concept and nearly two-thirds said the change would not create a financial hardship. Learn more about the new billing model
Not sure who your recycling hauler is? Use the Collection Day Look-up to find your garbage, recycling, and yard trimmings collection day, street sweeping schedule, and service provider contact information.
If you put your garbage and recycling out after collection has occurred, you will have to wait until the following week for pick up on your next collection day. Learn how to handle extra garbage and recyclables.
For your service provider contact information, use the Collection Day Look-up.
The cost of amalgam separators varies, but the most popular model currently costs $600-$700 installed. Some amalgam separators can cost more than $2,000. Only one separator will be required per vacuum system, so that cost may be shared among dental practices with a shared vacuum line. If significant plumbing modifications are required to complete the installation of a separator, then the installation cost may be higher.
The estimated cost of additional disposal of amalgam and other wastes is about $200 per year.
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• Registering for businesses’ email updates/newsletters• Visiting businesses’ websites and social media sites• Downloading businesses’ mobile apps• Phone call
Marketing lists are not static. Staying on top of the marketing companies and personal search services is an ongoing process, which is why the Unlisting Service is set up as an annual service.
Catalog Choice will regularly go back to companies to ensure that they are not adding the person back into their databases. In return, the person will not have to worry about receiving junk mail from businesses they’ve never associated with.
San Jose Municipal Water System (408) 535-3500 San Jose Water Company (408) 279-7900Great Oaks Water Company (408) 879-8246
If you don't know the water retailer for the area where the problem occurs, call (408) 535-3500.
For any additional testing that you may want done on the quality of your water, please contact a private laboratory to assist in taking and analyzing a sample. The USEPA or the CDPH can provide further guidance on testing your water or selecting a private laboratory.
For other odors or for further guidance, please call the San Jose Municipal Water System’s Engineering section at (408) 277-3671.
If the water coming from your hose bib is colored, please call the San Jose Municipal Water System’s Engineering section at (408) 277-3671.
San Jose Water Company – (408) 279-7900San Jose Municipal Water (Evergreen & Alviso) - (408) 535-3500Great Oaks Water Company (parts of South San Jose) – (408) 227-9540
Very often, our firefighters and paramedics spend long periods of their day running calls, without returning to the station or stopping to eat, and they frequently have to return to the grocery store several times to finish purchasing food that they might not get a chance to cook during the shift. Occasionally, the fire crews will opt to patronize a local restaurant in San Jose when their duties exceed any food preparation time. Once again, they remain on-duty in the event of an alarm.
• CLASS A: Ordinary combustibles such as wood, cloth, and paper• CLASS B: Flammable liquids such as gasoline, oil, and oil-based paint• CLASS C: Energized electrical equipment – including wiring, fuse boxes, circuit breakers, machinery, and appliances• CLASS D: Flammable metals
There is also a new class of extinguisher called the K extinguisher. It is used on synthetic cooking oils, and gets its identity as “K” from “KITCHEN”. Always use the most appropriate extinguisher so that you don’t cause the fire to escalate (become worse) or endanger yourself or others.
Women who travel the path of becoming a firefighter face many of the same challenges as a man would. These challenges vary depending on the individual. Challenges that each person may face regardless of gender include:
1. Competing for a highly competitive job where thousands of applicants apply for few positions. You need to stand out from the crowd. This includes being educated, dedicated and having life experience. Some of the qualities that can make you stand out are:(Currently working for a Fire Department, Currently working as a Paramedic or EMT, Firefighter 1 and 2 and or Firefighter 1 Academy, EMT license / Paramedic license / well prepared resume / Volunteer work for the community / Volunteer or Paid-Call Position for a Fire Department / Military experience / Fitness Background to include organized sports / life experience / well spoken and articulate/ AA Degree / Bachelors Degree/ Masters Degree
2. It is important to stay focused and diligent so that as a candidate you are at the top of your game in being prepared at short notice for written exams, oral interviews and pre-hire physical ability tests and or the recruit academy.
3. It is often difficult to balance your family life with the rigorous demands of trying to become a firefighter. It is very important to have a strong support system so that you can remain focused and dedicate the time necessary.
4. Making connections with firefighters from the department you would like to work for is important. Current firefighters can spend time with you explaining the philosophy of the organization, their mission statement, and culture.
5. You should be extremely fit at this point in your life. Your fitness level (to include muscular strength, muscular endurance, and aerobic capacity) should be that of a top athlete. Do not wait to get hired to get in shape. You will be behind the game and struggle not only in the academy but also for the rest of your career. Lack of fitness leads to failing the physical abilities test (CPAT) to get hired, failure in the recruit academy or injury in the academy and on the line.
In regards to being a woman entering the fire service challenges can often be seen as obstacles if you are not adequately prepared. We all face the same demands regardless of gender. The culture of the fire service is like no other so take time talking to firefighters to see if it is a good fit for you. As a woman (and a man) you must be very confident both physically and mentally. Adequate preparation and a high fitness level help you obtain both of these. Women have been in the Fire Service in San José for 27 years now. Many of the obstacles that existed 27 years ago are long gone thanks to the women who paved the way and the leadership of this organization over the years. Men and women work side by side with pride and dedication to their work.
Because women are built different than men, we must work to develop and maintain upper body strength. Some women have no problems since they may have a background in sports and fitness since they were very young. Having this background aids both men and women in being successful.
Much of what we do as firefighters takes strength and endurance. It also requires technique and training. "Train for your job" and you will be successful. Think of yourself as a professional athlete. Always ready for game day. We all have weaknesses and must work to overcome them. Good advice would be to find a strong mentor to guide you through the process. San José Fire has 41 women whose years of service range from 27 years to 1 year of service. San José Fire has over 719 male firefighters whose years of service range from 46 years to 1 year.
Good Luck. You have chosen one of the most amazing, rewarding professions there is. The journey is worth it.
Captain Mary Gutierrez
Your landlord is required to include with the rent increase notice, a notice of your right to file, and where and when you may file a petition. If you did not receive this notice, you may file a lawsuit in small claims court to cancel the rent increase and receive payment for any damages you suffered.
The difference between the 8% paid and the proposed rent increase is deferred pending a decision. In some situations, the landlord may be justified and allowed to raise the rent above the 8% amount, and you would be obligated to make up the difference. We recommend that you set aside the difference.
Secondly, you can review any earlier cases at the same rental complex (case files are public records). This may show you what claims and evidence was presented at earlier hearings.
Finally, you can study the Ordinance and Program Regulations. The Ordinance is Chapter 17.23 of the Municipal Code can be reviewed on the City's web site. The Ordinance and/or the Program Regulations can be mailed to you free at your request. Program staff can answer questions on the Ordinance and Regulations, but can not prepare your case for you. Chapter 17.23
There are two types of hearings. The first is a "mediation hearing", and the second is an "arbitration hearing".
Landlords can claim a net increase in operation and maintenance costs, capital improvement and rehabilitation costs, plus 5% of your current rent, in coming to an amount above the 8%.
Current City of San Jose Employees: If you are a current City of San Jose employee, you must access CityJobs through eWay. Your login ID for eWay is your employee id. If you have forgotten your password, use CityPass or contact the Technology HelpDesk at (408)793–6900 from 7:00 a.m. to 6:00 p.m. Monday – Friday.
Current City Employees: If you are a current City of San Jose employee, you must update your contact information in the Personal Information pages in eWay.
Current City Employees: Current City of San Jose employees must access CityJobs through the eWay system. If you are not at work, you can access eWay from a new employee portal. Depending on the department in which you work, you will either access the employee portal using your network login or a special login provided by your HR Liaison.
As appropriate, the Office of Equality Assurance may:
(1) Issue administrative citations and compliance orders;(2) File a lawsuit in court; and(3) Seek reimbursement of City’s administrative costs of enforcement.
(1) Right to sue in court to enforce the wage requirement;(2) Award of back wages;(3) Civil penalties in the amount of $50.00 per day to each employee harmed; and(4) Recovery of reasonable attorneys’ fees and costs.
A person can claim exemption from the payment of the San Jose Business Tax for the following common exemptions: honorable discharged disabled veteran; non-profit/charitable organization; farmers/poultry/horticulturist; interstate commerce (motor carrier permit); minor (16 years of age or younger); sale of hand-produced goods; senior citizen (65+ years of age); teachers; transient marketers at the Flea Market; family day care and family caregiver. For a complete listing of exemptions, please refer to Title 4, Revenue, Finance and Business Taxes of San Jose Municipal Code. To apply for an exemption, complete the Business Tax Exemption Request form.
Additionally, a Business Tax Hardship Exemption Program is available to sole proprietorships and corporations that are owned by one person, husband/wife or domestic partner ownership structures that have: no employees and annual gross receipts at or below less than twice the poverty level which changes year to year. The term “poverty level” means the income amount established by the US Department of Health and Human Services as the poverty guideline for a single person multiplied by two (2) for the calendar year in the business tax is due.
The form can be downloaded here.
(1) Post a notice at the workplace of the current and prospective minimum wage rates and the employees’ rights under the Ordinance;(2) Maintain payroll records for a period of four (4) years; and(3) Provide in writing to each employee at time of hire with employer’s name, address and telephone number
The Minimum Wage Ordinance prohibits retaliation or discrimination against any person seeking to enforce the rights provided by the Ordinance.
The parties to a collective bargaining agreement are free to negotiate any language they desire and the City of San Jose will not interfere with or participate in the negotiation of such language.
There may be many different ways to accomplish an effective waiver in a collective bargaining agreement. An example of an effective waiver the City of San Jose’s Office of Equality Assurance would recognize for purposes of enforcement is as follows: “Waiver of San Jose Minimum Wage Ordinance: To the fullest extent permitted, this agreement shall operate to waive any provisions of the San Jose Minimum Wage Ordinance and shall supersede and be considered to have fulfilled all requirements of said Ordinance as presently written, and or amended during the life of this agreement.”
For specific information on how height is measured, please see our Height Calculation Diagram.
Any new single-family residence that results in a FAR of more than 45% will require a Single-Family House Permit application submittal. For more information on the Single Family House Permit and floor area ratio, please visit our Single-Family House Permit page.
Secondary units are not allowed in R-2 Two-Family and R-M Multi-Family Zoning Districts.
Other applicable regulations are described in our Adding a Guest House brochure and in Section 20.30.200 of the Zoning Ordinance.
For multi-family residential or commercial/industrial properties, fences must not only comply with City regulations but are also subject to design review by the Planning Division as a part of a Development Permit or Permit Adjustment application. For more information, please contact the Planning Division at (408) 535-3555.
A building permit from the Building Division is generally not required for fences six feet or less in height. However, please note that different requirements apply to retaining walls and swimming pool/spa enclosures. For more information, please refer to the Building Division’s Informational Handout on fencing and Swimming Pools and Spas Enclosure Requirements, or contact the Building Division at (408) 535-3555.
Home Occupation Criteria
To ensure that residential neighborhoods are not adversely affected by home occupations, every home occupation must meet the following criteria:
Clients: Only two clients are permitted in the dwelling at one time.
Employees: Only occupants of the dwelling may be employees or unpaid volunteers of the home occupation.
Environment: Obnoxious odors, vibrations, glare, fumes, dust, electrical interference or noise shall not be detectable outside the dwelling or through the vertical or horizontal common walls of an attached dwelling.
Hours: Clients are permitted at the residence only between the hours of 9 a.m. and 9 p.m.
Vehicles: A maximum of one business vehicle with a manufacturer's gross vehicle weight of less than 10,000 pounds is permitted to be kept, garaged, or stored at the residence.
Signage: Signage must conform to the residential signage requirements set forth in the Municipal Code.
Location: Home occupations, including storage, are permitted in the dwelling unit. They are also permitted in an attached garage, provided that the required number of covered parking spaces is not displaced. In a detached garage or accessory building, only 100 square feet floor area may be devoted to a home occupation, and the required number of covered parking spaces may not be displaced. Home occupations, including storage, are not permitted in carports or the yard areas.
Manufacture: No manufacture or assembly, other than hand-crafted products, is permitted.
Sales: An order may be filled on the premises if it is placed earlier by a customer using telephone, mail order, or through attendance at a sales party. Although not part of a home occupation, twice-yearly special sales may be held at the residence for the purpose of selling hand-produced goods to invited guests. Such sales are allowed provided that (i) no more than two such sales are allowed in any calendar year; (ii) no such sale is conducted for more than four consecutive days; and (iii) such sales are conducted between the hours of 9 a.m. and 9 p.m.
Certain home businesses are not compatible with a residential neighborhood because of their potential for either hazard or nuisance. The following activities are prohibited as home occupations by the Municipal Code:
Is Payment of the Business License Tax Required for a Home Occupation?
Yes, a signed and completed business tax registration form and tax payment are required by the City Treasury Division. The Treasury Division is located in the Development Services Center (first floor of City Hall), and can be reached at (408) 535-7055.
You may go through Preliminary Review process by submitting a Preliminary Review application at the Planning Counter to receive feedback from planning staff on your proposal.
Be advised that, given the recent economic downturn, the City Council has adopted several ordinances to allow certain additional Development Permit extensions.
Specifically, either a Single-Family House Permit or an Historic Preservation Permit will be required. For more information, please see our Single-Family House Permit brochure and/or our Historic Preservation section.
The Bay Area Ridge Trail Council provides additional opportunities to maintain trails on a regional basis and posts a current schedule of events.
The Friends of the Guadalupe River Trail & Gardens work with local corporations to conduct Corporate Work Days to clean up the park and trail.
For vandalism, call the Park Concern Hot Line at 793-5510 or via email at firstname.lastname@example.org.
Point your mouse over "Adopt-A-Creek Program" Select "Request a pickup or sign installation - Lower Peninsula/West Valley Watershed" Scroll down a bit to "BOX 2" and next to "Request type" select "Service Request" Enter details in the "your request" window (permit number, name of group, creek name, cleanup time, trash location, your contact info etc.,). If it's a specific trash location, enter the address in the next area OR if no address provide details about the location Last step: "BOX 3" - Login, Register to create an account or send a message.
Contact your local, state and federal governing officials to express support for programs that fund trails. As a reference, the Annual Trail Report provides the grant programs that the City pursued over the past fiscal year.
The State of Calfornia Coastal Conservancy is offering a unique license plate as a great way to show your support for protecting and restoring natural habitats and providing open space and recreation (trails).
Tell us about how your employer supports bicycle commuting. We can always use Letters of Support when submitting grants – getting them from companies that see the trails as an important commute option makes the grant application far more compelling.
Send us your trail story or allow us to interview you. We want to share your story if you are commuting regularly on San Jose’s trails. These stories reinforce that real people are using trails as part of of their regular work day, and the area's economy benefits as a result.
In unusual circumstances, the City may extend its time to respond by an additional fourteen (14) calendar days. Should this occur, the City will inform the requestor in writing of the extension within the initial ten (10) day period, setting forth the reasons for the extension, along with the estimated date of the City’s further response. Unusual circumstances permitting the extension of time are limited to:
The need to search for and collect the requested records from a facility separate from the office processing the request;The need to search for, collect, and appropriately examine a voluminous amount of separate and distinct records that have been asked for in a single request;The need for consultation with another department or another agency that has a substantial interest in the response to the request; and/orThe need to compile data, to write programming language or a computer program, or to construct a computer report to extract data.
In addition, the City policy sets additional response time requirements.
City Policy Additional Response Times
Assist with identification of records and information that are responsive to the request or the purpose of the request, if known;Describe the information technology and location in which the records exist; andProvide suggestions for overcoming any practical basis for denying the request.The City does not have to create records which it would not normally create in order to respond to a request.
Preliminary drafts of documents that are not retained by the City in the normal course of business;Records related to pending or ongoing litigation;Attorney-client communications;Personnel records, medical information, or other records the disclosure of which would constitute an unwarranted invasion of personal privacy;Corporate financial and proprietary information, including trade secrets; andRecords protected by State and Federal law.When appropriate, words or other portions of a document may be redacted (blanked out or otherwise obscured from vision) and the remainder of the document may be disclosed.
If it is determined, after consultation with the City Attorney’s Office, that the records sought are not subject to disclosure either in whole or in part, then the Department shall advise the requestor in writing that the records will not be made available and include the following:
Reasons why access is being denied, andNames and titles or positions of each person responsible for the denial.
The City’s Open Government Manager by email, PublicRecordsRequest@sanjoseca.gov, or by calling (408) 535-8120.
The City Council Rules and Open Government Committee: for more information, contact the Office of the City Clerk by email, email@example.com, or by calling (408) 535-1260.
If you have an approved wye-type cleanout located between the curb and five feet back of the sidewalk, the City will clear blockages and repair the lateral as needed, from the cleanout to the main line, at no cost to the property owner.
If the lateral blockage is between the wye cleanout and the building, it is the property owner's responsibility to repair it.
If there is no wye cleanout, the property owner is responsible for maintaining the lateral from the building to the main line.