Rev. 4/97
City of San José
SENIOR SECURITY OFFICER (2416)
CLASS PURPOSE
Under direction, performs supervisory security work of considerable difficulty in providing a safe and orderly environment for staff and the public in public buildings such as the Dr. Martin Luther King, Jr. Main Library and the McEnery Convention Center. Performs related duties as required.
TYPICAL DUTIES AND RESULTS (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.)
- Supervises the work of security officers; interprets and applies legal statutes, laws, and departmental policies, procedures, and regulations; interviews, selects, trains, and evaluates new personnel; ensures current training of all personnel is complete.
- Performs public relations services such as providing information and assistance to exhibitors, convention participants, and the general public.
- Supervises the monitoring of facility property and the property of exhibitors, performing groups, and others.
- Responds to medical emergencies; may provide first aid or CPR.
- May make arrests or cite in law violations, including parking violations.
- Investigates potentially hazardous conditions and communicates with Police, Fire, Ambulance, and other agencies as appropriate.
- Patrols buildings and grounds; responds to after hours emergencies at the Main Library or any of the branch libraries.
- Handles difficult, complex, or volatile situations such as materials detection stops or unruly library customers; prepares incident reports.
- Represents the department in court cases involving theft of library materials.
- Attempts recovery of library material checked out and not returned.
- Uses judgement in determining the best means of solving security problems of employees and library users.
- Evaluates and recommends revision of security and emergency procedures and policies.
DISTINGUISHING CHARACTERISTICS
This position is in the General Security series. It differs from Senior Airport Security Police Officer in that the latter has security responsibility for more extensive geographic areas, and may be required to operate motor vehicles for patrol purposes. This class differs from Security Officer in that members of this class will supervise members of the latter class.
QUALIFICATIONS
Minimum Knowledge, Skills, and Abilities
- Knowledge of the principles of safety and security practices in large complexes open to the public.
- Knowledge of basic legal procedures as they relate to the enforcement of laws and ordinances and the basic laws of arrest.
- Knowledge of the principles, methods, and techniques of supervision.
- Ability to supervise, train, and evaluate subordinates.
- Ability to perform advanced first aid and cardio-pulmonary respiration techniques.
- Ability to communicate clearly and concisely both orally and in writing.
- Ability to deal tactfully and courteously with the public, and to develop and maintain good working relationships with co-workers, law enforcement personnel, and the general public.
- Ability to interpret laws and regulations.
Competency Knowledge, Skills, and Abilities
- Knowledge of the rules and regulations governing security matters at the facility to which assigned.
- Ability to prepare records and present reports of investigation.
- Ability to direct subordinates under emergency and stressful situations.
Education
Completion of High School.
Experience
Four (4) years of experience in security, safety, or law enforcement.
Acceptable Substitutions
None.
Licenses/Certificates
- Possession of a valid California driver’s license.
- Deputization as a Peace Officer will be required within a prescribed time after appointment.
(10/88), (Rev. 11/89), (Rev. 4/97)
2416s001.doc