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Departments & Offices
City Service Areas
The City of San José is organized by City Service Areas that best reflect the way the organization delivers services to the residents of San José. If you can’t find what you are looking for here, check City Services.

You can also contact the City of San José Customer Service Center online or call (408) 535-3500 / TTY (408) 294-9337 to speak with a customer service representative.

Departments & Offices
Airport
Airlines & Flights, Ground Transportation, Maps & Directions, Parking

Animal Care & Services
Adopt a Pet, Lost Pet, Pet licensing
Attorney's Office
Legal advisor of, and attorney and counsel for, the City and all of its officers.
Auditor's Office
Auditing City Departments & Programs, Audit Recommendations, Audit Reports & Memos
Budget Office
Annual Budget Process
Building
Building Codes, Permit Information, Permits Online
City Manager's Office
Budget Office, Communications & Public Outreach Office, Economic Development, Employee Relations
Clerk's Office
City Council Meeting Agendas, Council Meeting Information, Council Committees, Boards & Commissions, City Charter, Elections & Voting
Code Enforcement
Codes, Common Violations, Enforcement Methods, Request Service & Check Status, Services
Development Services
Applications, Building, Fire Prevention, Public Works, Economic Development, Planning, Sample Plans, Customer Satisfaction, Cost of Development
Economic Development
Office of Cultural Affairs, Business Assistance & Incentives, Convention & Cultural Facilities, San Jose Community Profile, Economic Development Programs, Small Business Assistance, Workforce Programs, Your Business Coaching Center
Emergency Services
San José Prepared (disaster preparedness training & volunteer program), Emergency Operations Plan, Emergency Preparedness, Amateur Radio (RACES), Safety Tips, San José Weather
Employee Relations
Bargaining Units, City Administrative Policy Manual, Labor Relations, Whistleblower Hotline
Environmental Services
Drinking Water, Energy, Green Building, Recycled Water, Recycling & Garbage, Stormwater, Water Pollution Prevention, Water Conservation, Wastewater
Finance
Bid Opportunities, Financial Publications, Business Tax & Forms, Online Transactions
Fire Department
Fire Safety Tips, Recruitment, Stations
Housing
Developers, Ending Homelessness, Homebuyers, Homeowners, Mobilehome & Park Owners, Neighborhoods, Nonprofit Support, Renters & Landlords, Reports & Data, Affordable Housing Database
Human Resources
Employment, Employee Benefits, Job Descriptions, Pay Plan, Deferred Compensation
Independent Police Auditor
Complaint Process, Publications
Information Technology
Customer Service, Utility Services Online, Wickedly Fast Wi-Fi Network
Library
Branches, Library Card Information, Online Information Databases, Services, Events
Newsroom
City News & Information, CivicCenter TV, Media Contacts, Social Media Center
Parks, Recreation and Neighborhood Services
Citywide Activity Guide, Community Centers, Family Camp at Yosemite, Happy Hollow Park and Zoo, Parks & Playgrounds, Programs & Classes, Trails
Planning
Development Review Processes, Zoning Ordinance, Environmental Review
Police Department
Recruiting, Phone Directory, Online Crime Reports, Contact The Police Department, How To Report Crime
Public Works
Animal Care & Services, Capital Improvement Budget, City Hall Events, Disability Programs & Services, Maps & Apps, Public Improvement Projects, Lane Closures
Successor Agency to the City of San José Redevelopment Agency
Low and moderate income housing fund
Retirement
Handbook, Benefits Summary
Transportation
Parking, Parking Citations, Street Maintenance, Traffic, Trails, Transportation Planning, Trees & Landscaping