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Permit Center Kiosk You may schedule your time for certain Building and Planning services at the Permit Center on the 1st floor of City Hall, or for submitting a planning permit application to 3rd floor Planning and Development Services offices. 

Fire Prevention/Hazmat and Public Works permit services do not offer advance scheduling. At the Permit Center Kiosk, simply take a ticket to meet with Fire or Public Works staff. 

1st floor Planning and Building Permit Center appointments: Please check in at the Permit Center Kiosk (see photo) at least 10 minutes before your appointment.
 

3rd floor Planning appointments: Please go straight to the 3rd floor and check in with the receptionist.

Our address: 200 E. Santa Clara St., San Jose, CA  95113. View Map. Validated parking is available; use 6th Street to park under the City Hall Tower. 



Permit Center Appointments (1st Floor of City Hall)

 Front-of-Line Scheduling  Appointment Scheduling

For the services listed below, you may schedule your arrival time through Front-of-Line, which works to minimize your wait time. 

>Click the button below to schedule your arrival time.

>We’ll send you a confirmation number.

>From a mobile phone or printout, scan this number at the Permit Center Kiosk when you arrive.

>You will be seen by the next available staff member.

Front-of-Line is available for:

BUILDING SERVICES 
 • Speak to an Inspector
 • Over-the-Counter plan review and permits
 • Pick up an approved building permit
 • Respond to plan check comments
 • Revise approved plans or permit            

PLANNING SERVICES
Front-of-Line only
 • Permit adjustments
 • Preliminary review applications
 • Sign permits

Front-of-Line or Appointment Scheduling  
 • Administrative permits (except Wireless Facility)
 • Single-family house permits               
 • Tree removal permits  
 • Zoning Verification Letters  

Schedule Now Button

                   


For the services listed below, you may schedule an advance, time-certain appointment.

>Click the button below to schedule your arrival time.

>We’ll send you a confirmation number.

>From a mobile phone or printout, scan this number at the Permit Center Kiosk when you arrive.

>You will be called at your scheduled appointment time. 

Appointment Scheduling is available for:

BUILDING SERVICES
 • Submit plans for a New Project review

PLANNING SERVICES*
 • Administrative permits (except Wireless Facility)      
 • Single-family house permits
 • Tree removal permits
 • Zoning Verification Letters
       
* If "Appointment Scheduling" does not fit your needs, you may use Front-of-Line for the above Planning Services.

Schedule Now Button



Planning Application Submittal Appointments (3rd Floor of City Hall)

Certain planning permit applications must be submitted in person to a planner in the Planning and Development Services offices on the 3rd floor of City Hall. Visit the Appointments-Planning Application Submittals webpage to learn more and to make such an appointment.