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Q. How is the City Attorney selected?
Q. Does the City Attorney advise private citizens on legal matters?
Q. Where can I get a copy of the San Jose Municipal Code?
Q. How do I report a potential City of San Jose code violation?
Q. What department handles issues related to traffic signals, stop signs, overflowing sewer lines, sidewalks, trees, and street maintenance?
Q. Who can I contact to help me with a specific problem in my neighborhood?
Q. Where can I find a signed copy of an agreement, resolution or ordinance?
Q. How do I file a claim with the City of San Jose?
Q. How do I obtain a claim form?
Q. How long do I have to file a claim?
Q. What should I attach to the claim?
Q. Once a claim has been filed, what happens next?
Q. How do I obtain a copy of a public record in San Jose?
Q. How is the City Attorney selected?
A. The City Attorney is appointed by the City Council.
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Q. Does the City Attorney advise private citizens on legal matters?
A. No. The City Attorney cannot provide legal advice to private citizens on personal legal matters. The following organizations may be helpful to citizens seeking legal assistance:
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Q. Where can I get a copy of the San Jose Municipal Code?
A. The Municipal Code may be viewed online or at the Office of the City Clerk, 200 East Santa Clara Street, San Jose, CA 95113.
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Q. How do I report a potential City of San Jose code violation?
A. You may contact the Code Enforcement Division of the Department of Planning, Building and Code Enforcement at (408) 277-4528, or you can file a report online.
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Q. What department handles issues related to traffic signals, stop signs, overflowing sewer lines, sidewalks, trees, and street maintenance?
A. You may contact the Department of Transportation at (408) 535-3850 to report conditions that may require a city response.
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Q. Who can I contact to help me with a specific problem in my neighborhood?
A. The Neighborhood Trouble-Shooter Guide identifies City and community resources that can assist you in answering questions and solving problems.
Q. Where can I find a signed copy of an agreement, resolution or ordinance?
A. The Office of the City Clerk maintains records of official City documents. You may contact their Office at (408) 535-1260.
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Q. How do I file a claim with the City of San Jose?
A. The City has a standard claim form that can be used for your convenience. Completed claim forms must be filed with the Office of the City Clerk, located at City Hall, 200 East Santa Clara Street, San Jose, CA 95113.
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Q. How do I obtain a claim form?
A. You may print this form or pick up a copy at the Office of the City Clerk or the Office of the City Attorney. You may also call (408) 535-1260 or (408) 535-1900 for a mailed copy.
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Q. How long do I have to file a claim?
A. The Tort Claims Act establishes the time limits for filing a claim for money or damages (See Government Code Section 911.2). Generally, a claim relating to death or injury to a person or to personal property should be filed within six (6) months from the date of occurrence.
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Q. What should I attach to the claim?
A. You must provide a breakdown of how you computed the amount claimed. Attach copies of repair estimates, photographs, receipts, wage loss verification, and any other documents supporting your claim.
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Q. Once a claim has been filed at the City Clerk's Office, what happens next?
A. The claim will be forwarded to the City Attorney's Office for investigation and resolution. It is our practice when possible to complete our investigation within 45 days of receiving your claim. Some claims may take longer depending on the complexity. We will contact you with a response to your claim upon conclusion of our investigation. You may call the City's Attorneys Office at (408) 535-1900 if you have any questions.
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Q. How do I obtain a copy of a public record in San Jose?
A. To review or receive a copy of a public record you must first make a request to the City department that has the records you are interested in reviewing.
See California Public Records Act and the City's Public Records Policy for additional information
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