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The City of San José has seen unprecedented growth
in recent years. In order to invest in and bring our
public facilities up to the standards that one would
expect in the tenth-largest city in the country, the
City is increasing and updating its infrastructure
through an expansion of its Capital Improvement Program,
or CIP. This large investment in our public safety facilities,
community centers, libraries, parks, transportation infrastructure,
aviation services, and other facilities has become what
is known as "The Decade of Investment."
The CIP consists of over 500
projects and programs valued at $3.12 billion. As the size
and scope
of the CIP has grown, so has the need for City staff
to deliver on this multitude of projects. The City Manager
created the CIP Action Team (CIPAT) in March 2002 with the
specific goal of monitoring and improving the way we deliver
these capital projects.
The CIPAT consists
of five team members who are charged with:
- Assisting City Service Areas (CSAs) with
project challenges and removing barriers to project delivery
through process improvements;
- Tracking all CIP projects to ensure the City is meeting
its quality, on-time, and on-budget goals;
- Providing a one-stop information resource to the Mayor, City Council, City staff and the public.
The team works closely
with each City Service Area to ensure the City is meeting
its project delivery commitments to the community and its
performance goals with a CSA-based
approach to project delivery. The
team also
works closely
with
City departments to help bring existing processes into alignment,
eliminate redundant efforts and increase efficiency.
Video Highlight: A short video of Customer Feedback on completed CIP projects. |