Facilitate the City's Legislative Process				2001-2002		2002-2003		2002-2003		2003-2004
Performance Summary				Actual		Target		Estimated		Target
	% of Council agenda items available on
	the web 11 days prior to the meeting			-		-		46%		80%
	Estimated cost to document & track
	legislative actions per Council meeting			-		-		$8,749		$9,396
	% of information retrieval requests
	fufilled within the time specified			-		-		90%		90%
	% of Council reports available at least 72
	hours prior to a Council Meeting			-				81%		88%
	% of Council reports posted on the web
	within 24 hours of receiving them			-				100%		100%
	% of Committee agendas available on the
	web 7 days prior to the meeting			-				20%		90%
	% of customers rating the accessibility of
	information services provided as good or
	excellent*			-		-		TBD		TBD
	% of customers rating the Clerk's service
	delivery as efficient							TBD		TBD
*Survey has been mailed.	with
Activity & Workload				2001-2002		2002-2003		2002-2003		2003-2004
Highlights				Actual		Forecast		Estimated		Forecast
Number of meetings staffed				179		175		176		175
Number of board/commission applications
processed				274		200		246		200
Number of requests for information				-		4,500		5,157		5,000
Number of contracts processed				2,146		2,600		4,068		3,500
Number of Council agenda items				1,776		2,000		1,671		1,900
Number of Statements of Economic Interests
processed				1,665		1,575		1,750		1,700
Number of campaign filings processed				266		250		252		250
Number of column inches published				8,076		4,100		8,858		7,500