To: HONORABLE MAYOR AND From: Carl W. Mosher

CITY COUNCIL Scott P. Johnson

Wandzia Grycz

COUNCIL DISTRICT: City-Wide

SNI: All

SUBJECT: APPROVAL OF THE REQUEST FOR PROPOSAL FOR AN UTILITY BILLING SYSTEM THAT INTEGRATES CUSTOMER SERVICE AND HAULER CONTRACT MANAGEMENT

RECOMMENDATION

Approval of the Request for Proposal (RFP) for an Utility Billing System that integrates Customer Service and Hauler Contract Management.

BACKGROUND

On May 13, 2003, Council directed staff to return with a RFP for an Utility Billing System that integrates Customer Service and Hauler Contract Management for Council review and approval. Additionally, staff was provided direction to incorporate the capability for the system to allow customers the opportunity to designate a voluntary contribution towards the healthy Neighborhood Venture Fund (HNVF).

ANALYSIS

The attached draft RFP incorporates the functionality previously described in the staff report approved by the Council on May 13, 2003, and the voluntary contribution capability as directed by Council.

As part of the vendor selection process, staff will return with a report, which addresses the information requests made by Council at their May 13, 2003 meeting related to this item.

PUBLIC OUTREACH

Potential vendors have been contacted and advised of the RFP and invited to submit their comments to staff regarding the RFP by 5:00 p.m., Friday, May 23, 2003. The potential vendors have also been advised of the May 27, 2003 Council meeting regarding this item.

COORDINATION

This memorandum has been coordinated with the Office of the City Attorney.

COST IMPLICATIONS

No appropriation action is required. Staff will return with a cost analysis and funding recommendations when the RFP is complete and a vendor selection recommendation is made for Council consideration.

CEQA

Not a Project.

CARL W. MOSHER

Director, Environmental Services Department

WANDZIA GRYCZ SCOTT P. JOHNSON

Chief Information Officer Director, Department of Finance

Information Technology

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