City of San José Customer Service Call Center – (408) 535-3500
Got a question? Need some help? We’ve got someone available 24 hours a day, seven days a week to answer questions, provide information and help resolve concerns. If you need to get in touch with the City and don’t know who to call, dial the Call Center and our friendly staff will be glad to assist you! The TTY telephone for the hearing impaired is (408) 294-9337.

City of San José Website – www.sanjoseca.gov
Check out the City of San José online. We are pleased to bring up-to-date information about City programs and services right to your doorstep. Download City Council agendas, check out upcoming community events or special programs at your local library. In our continuing effort to better serve the community, we are developing new ways for our customers to do business online, and eliminate that trip to City Hall.

CivicCenter TV – Cable Channel 26A/26
Tune in to the City’s government access channel for live broadcasts of City Council meetings and special programming. Meetings are replayed twice weekly. CivicCenter TV also features an electronic Bulletin Board, highlighting information about City programs and services. For programming information, check out the channel, or visit the City’s website at:
www.sanjoseca.gov and click on “CivicCenter TV.

3-1-1 - The Police Non-emergency Telephone Number
The non-emergency telephone number for the San José Police Department is 3-1-1. This is the number to call to report non-emergency police situations, such as noise disturbances, parking complaints, lost and found property and crimes NOT in progress. The San José Police Department encourages residents to use their own judgement when determining the nature of their situation. When in doubt, however, the Police Department recommends that residents call 9-1-1.

9-1-1 – The Number to Call for All Emergencies
In the event of a police, fire, or medical emergency, call 9-1-1. Trained personnel are available to help you, 24-hours a day, seven days a week.