Overview
Welcome to the City of San Jose’s Development Services website. At this site you will find information and links pertaining to land use and construction permitting requirements for all building projects within the City of San Jose. You will also find links to sites that will allow you to check the status of projects throughout the City or in your neighborhood.
Development review services are provided by different Departments within the City. The main Development Services partners include, Planning, Building, Public Works, and Fire Prevention. Information regarding the services provided in each Department are provided in the links from this page. All of the Development Services staff have been co-located into the Development Services Center which occupies the first few floors of City Hall.
Click here for directions to City Hall.
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Don’t Delay – Subscribe Today for the Development News
Our new electronic newsletter – Development News - covers the people, projects and policies shaping the future of San José. With your monthly subscription, you’ll be among the first to hear about development process streamlining efforts, service enhancements, local development data and trends, project updates, training opportunities, and best practices. Subscribe today for the newsletter and other development-related mailing lists.
2nd Annual Development Services Customer Satisfaction Survey Results
The Development Services Partners – Planning Division, Building Division, Public Works, and Fire Prevention – have completed, for the second time, a scientific customer satisfaction survey of development services customers. Overall, the finding are very positive given the regulatory nature of the Partners’ role, the complexity of development issues, and the need to balance competing interests within the community. The survey was designed to identify specific areas for improvement and quantifiably measure progress in those areas going forward. The Partners plan to conduct the survey annually and use the data for tracking performance measures, making budgetary decisions, and implementing business process improvements.
The report contains numerous graphics which are best viewed in color.
2007 Development Services Customer Satisfaction Survey – Final Report (109 pages, 964 KB .pdf)
For your convenience, we have split the final report into separate smaller sections, listed below:
Section 1: Table of Contents, List of Tables, List of Figures (5 pages, 108 KB .pdf)
Section 2: Report Summary (16 pages, 150 KB .pdf)
Section 3: Detailed Findings (59 pages, 458 KB .pdf)
Section 4: Methodology, Questionnaires & Toplines (26 pages, 391 KB .pdf)
Archive – 2006 Development Services Customer Satisfaction Survey – Final Report (90 pages, 775 KB .pdf)
The third annual South Bay Area Cost of Development Survey includes responses and comparison of data from 8 South Bay cities on 5 sample projects plus an optional sixth residential high rise project. This survey on 2005-06 fiscal year costs was published under the auspices of the Home Builders Association of Northern California and is available in a pdf file that can be accessed through this link. A survey instrument to assess 2006-07 costs will be distributed shortly. You can find the previous surveys for 2003-04 and 2004-05 here: 2004-05 South Bay Area Cost of Development Survey, 2003-04 Cost of Development Survey
On December 5, 2006, the City Council adopted an ordinance extending the limited pilot program for second units until June 31, 2007. The ordinance retained the provision limiting the pilot program to a maximum of 100 second unit permits. The pilot program also allows any existing units that comply with the approved requirements to obtain a second unit permit. Click here for additional information on Second Units
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