Overview

Welcome to the City of San Jose’s Development Services website. At this site you will find information and links pertaining to land use and construction permitting requirements for all building projects within the City of San Jose. You will also find links to sites that will allow you to check the status of projects throughout the City or in your neighborhood..

Development review services are provided by different Departments within the City. The main Development Services partners include, Planning, Building, Public Works, and Fire Prevention. Information regarding the services provided in each Department are provided in the links from this page. All of the Development Services staff have been co-located into the Development Services Center which occupies the first few floors of City Hall.

Click here for directions to City Hall

Current wait times

Planning Fee Schedule for 2011-2012 (effective on August 15th, 2011)

Building Fee Schedule for 2011-2012 (effective on August 15th, 2011)

Planning Phone Service Hours for General Inquiries

Planning Phone Service Hours are Monday through Friday, 10:00 a.m. to Noon and Monday through Wednesday, 1:00 p.m. to 3:00 p.m. During these hours, zoning or other land use information will continue to be available by phone at (408) 535-3555. Outside of these hours, you can access information through this website via the links to the left.

4th Annual Development Services Customer Satisfaction Survey Results

The Development Services Partners – Planning Division, Building Division, Public Works, and Fire Prevention – have completed, for the fourth time, a scientific customer satisfaction survey of development services customers. The survey was designed to identify specific areas for improvement and quantifiably measure progress in those areas going forward. The Partners plan to conduct the survey annually and use the data for tracking performance measures, making budgetary decisions, and implementing business process improvements.

The report contains numerous graphics which are best viewed in color.

2009 Development Services Customer Satisfaction Survey – Final Report (101 pages, 1,743 KB .pdf)

For your convenience, we have split the final report into separate smaller sections, listed below:

Section 1:  Table of Contents, List of Tables, List of Figures (8 pages, 1,131 KB .pdf)
Section 2:  Report Summary (14 pages, 127 KB .pdf)
Section 3:  Detailed Findings (58 pages, 462 KB .pdf)
Section 4:  Methodology, Questionnaires & Toplines (21 pages, 292 KB .pdf)

Archive:
2008 Development Services Customer Satisfaction Survey – Final Report (104 pages, 1,320 KB .pdf)

2007 Development Services Customer Satisfaction Survey (109 pages,964 KB .pdf)
2006 Development Services Customer Satisfaction Survey (90 pages, 775 KB .pdf)

2010-11 Bay Area Cost of Development Survey - DRAFT (57 pages, 288 KB .pdf)

The draft sixth Bay Area Cost of Development Survey includes responses and comparison of data from 5 Bay Area cities and the County of Santa Clara on 5 sample projects plus an optional sixth residential high rise project. This survey on 2010-11 fiscal year is available in a pdf file that can be accessed through this link. The sevemth survey report to assess 2011-12 costs will be posted by the end of May 2012. You can find the previous surveys by following the archive links below.

Calendar of Events

The new Calendar of Events page is designed to be a "one stop shop" for all hearing and meeting announcements from the City of San Jose Planning Divisions. Since new notices are constantly being added, please either check back often for page updates or utilize our RSS feed for automatic notification via your RSS reader. If you are not familiar with RSS technology, read about it here. Subscribe to the RSS feed here.