Overview

Welcome to the City of San Jose’s Development Services website. At this site you will find information and links pertaining to land use and construction permitting requirements for all building projects within the City of San Jose. You will also find links to sites that will allow you to check the status of projects throughout the City or in your neighborhood.

Development review services are provided by different Departments within the City. The main Development Services partners include, Planning, Building, Public Works, and Fire Prevention. Information regarding the services provided in each Department are provided in the links from this page. All of the Development Services staff have been co-located into the Development Services Center which occupies the first few floors of City Hall.

Click here for directions to City Hall

Current wait times

Planning Fee Schedule for 2009-2010 (effective on August 17th, 2009)

Building Fee Schedule for 2009-2010 (effective on August 17th, 2009)

New Phone Hours

Beginning November 30, 2009, the Planning Phone Service Hours will be from 10:00 a.m. to Noon and 1:00 p.m. to 3:00 p.m. Monday through Thursday and 10:00 a.m. to Noon Friday. During these hours, zoning or other land use information will continue to be available by phone at (408) 535-3555. Outside of these hours, you can access information through this website via the links to the left.

3^nd Annual Development Services Customer Satisfaction Survey Results

The Development Services Partners – Planning Division, Building Division, Public Works, and Fire Prevention – have completed, for the third time, a scientific customer satisfaction survey of development services customers. Overall, the finding are very positive given the regulatory nature of the Partners’ role, the complexity of development issues, and the need to balance competing interests within the community. The survey was designed to identify specific areas for improvement and quantifiably measure progress in those areas going forward. The Partners plan to conduct the survey annually and use the data for tracking performance measures, making budgetary decisions, and implementing business process improvements.

The report contains numerous graphics which are best viewed in color.

2008 Development Services Customer Satisfaction Survey – Final Report (104 pages, 1,320 KB .pdf)

For your convenience, we have split the final report into separate smaller sections, listed below:

Section 1:  Table of Contents, List of Tables, List of Figures (8 pages, 559 KB .pdf)
Section 2:  Report Summary (15 pages, 148 KB .pdf)
Section 3:  Detailed Findings (55 pages, 462 KB .pdf)
Section 4:  Methodology, Questionnaires & Toplines (8 pages, 376 KB .pdf)

Archive:
2007 Development Services Customer Satisfaction Survey (109 pages,964 KB .pdf)
2006 Development Services Customer Satisfaction Survey (90 pages, 775 KB .pdf)

2006-07 South Bay Area Cost of Development Survey (68 pages, 438 KB .pdf)

The fourth annual South Bay Area Cost of Development Survey includes responses and comparison of data from 8 South Bay cities on 5 sample projects plus an optional sixth residential high rise project. This survey on 2006-07 fiscal year costs was published under the auspices of the Home Builders Association of Northern California and is available in a pdf file that can be accessed through this link. A survey instrument to assess 2008-09 costs will be distributed shortly. You can find the previous surveys by following the archive links below.

Calendar of Events

The new Calendar of Events page is designed to be a "one stop shop" for all hearing and meeting announcements from the City of San Jose Planning Divisions. Since new notices are constantly being added, please either check back often for page updates or utilize our RSS feed for automatic notification via your RSS reader. If you are not familiar with RSS technology, read about it here. Subscribe to the RSS feed here.