7/7/80
Rev 1/24/86, 9/25/99
City of San José
ASSISTANT TO THE CITY MANAGER (U) (1683)
CLASS PURPOSE
Under general direction, performs administrative functions of considerable
difficulty in executing programs and projects for the City Manager. The
incumbent serves as advisor to the City Manager regarding matters related to the
administration of the City and ensures execution of directives from the City
Manager. Performs related work as required.
TYPICAL DUTIES AND RESULTS (The position may not include all the duties listed,
nor do the examples cover all the duties which may be performed.)
- Coordinates activities and provides information and staff reports to assist City
Council members in serving as members of City task forces, legislative
committees and fulfilling other intergovernmental responsibilities.
- Provides staff support for City Council members in their activities involving
the Intergovernmental Council, League of California Cities and National League
of Cities.
- Coordinates activities and provides staff support to Council Committee on
Administrative Services.
- Monitors and analyzes pending legislation affecting the City.
- Ensures that City Council and Administrative Services Committee are aware of
contemplated legislation that may affect policy or operations.
- Coordinates development of City position with guidance from Council, City
Manager, and various departments and ensures position is communicated to City
legislative delegation.
- Develops the capability to oversee the performance of the organization in
meeting the City’s goals and in carrying out specific directives of the City
Manager.
- Develops and coordinates special programs such as those for disabled persons.
- Develops and ensures the coordination of a City—wide Affirmative Action
Plan/Program with all City departments, advisory boards, Civil Service
Commission, community based organizations and other public agencies.
- Provides guidance and assistance to department Directors, and Department
Affirmative Action Officers to ensure the implementation of the City’s Equal
Employment Opportunity policy applicable to their areas of responsibility.
- Directs the investigation and provides for resolution of complaints of
discrimination; analyzes personnel and management patterns and practices
impacting upon individual complaints of discrimination; responds to complaints
of discrimination filed with State and Federal agencies.
- Establishes and maintains liaison with a diversity of individuals, community
groups and organizations to ensure that the City’s programs are effectively
accomplished.
- Provides coordination and oversees programs of a City—wide nature encompassing
several departments.
- Analyzes and develops solutions for special problems and planning projects as
assigned by the City Manager.
- Determines and directs pilot programs to test feasibility for potential new
projects.
- Studies City organizations, operations and services to make recommendations to
improve quality.
- Carries out special studies, investigations and prepares reports and
recommendations to the City Manager.
- Resolves major problems which are confidential, controversial or of major
significance to the organization.
- Meets with citizens groups, legislative bodies and the general public to explain
current and future City projects.
- Represents the City Manager as assigned; meets the public, businesses,
professional and industry groups; resolves complaints; prepares and delivers
talks; attends meetings and conferences.
Typical End Results Include: Ensuring that City Manager directives are carried
out; providing input for more effective and efficient organizational structure
so that the administration can accomplish its goals and objectives; developing
the City’s position on or response to pending governmental or intergovernmental
legislation and issues; the effective initiation and utilization of grant funds
for City projects and programs; the effective staff support of appropriate
Council committees. Developing and revising the Citywide Affirmative Action
Plan/Program; investigating and resolving discrimination complaints, and
researching and analyzing existing patterns and practices of employment to
develop and recommend procedures which contribute toward a non-discriminatory
work environment. Developing more effective new programs throughout the
organization; researching and analyzing programs or problems Citywide. Actions
that achieve increased responsiveness of the City Manager’s Office to citizens
and business groups.
DISTINGUISHING CHARACTERISTICS
An incumbent of this classification reports to the City Manager and is
responsible for monitoring various complex staff studies involving sensitive
community, governmental and interdepartmental relations and requiring
considerable public contact as well as a broad knowledge of the City as a whole.
Assignments are usually received in the form of general statements of the
problem, and the incumbent is expected to plan and complete all necessary work
to derive formally recommended solutions. This class differs from all other
generalized staff classifications in the City service in that the incumbent of
this class conducts complex assignments for City Manager.
QUALIFICATIONS
Minimum Knowledges, Skills and Abilities
- Knowledge of the principles of public administration.
- Knowledge of the principles of organization, administrative and public finance.
- Ability to communicate well in both written and oral form.
- Ability to compile, organize and summarize statistical, economic and highly
technical data.
- Ability to prepare clear and concise reports.
Competency Knowledges, Skills and Abilities
- Knowledge of the principles, and practices of supervision.
- Knowledge of the principles, and practices of planning and programming in the
City of San Jose.
- Knowledge of the organization, function and processes of the City of San Jose.
- Ability to quickly identify the key issues related to a decision and
recommendations.
- Ability to understand all facets of local government.
- Ability to make difficult and complex decisions and to develop consensus.
- Ability to perform under high levels of stress and with constant time
limitations.
- Ability to delegate effectively and encourage development of key staff
throughout the organization.
- Ability to analyze problems, create solutions and motivate others to adopt
effective courses of action.
- Ability to stimulate and motivate individuals and groups to achieve desired
goals.
Training and Experience
Any combination of training and experience equivalent to successful completion
of advanced course work from an accredited college or university in business,
public administration or a related field plus six (6) years management and/or
administrative experience in government or private business/industry.
1683s000