SENIOR AIRPORT OPERATIONS SPECIALIST 3514(FT)-3515(PT)

09/02

City of San José

SENIOR AIRPORT OPERATIONS SPECIALIST - FT 3514
SENIOR AIRPORT OPERATIONS SPECIALIST - PT 3515

CLASS CODE: 3514(FT) - 3515(PT)
DEPARTMENT: Airport	ACCOUNTABLE TO: Airport Operations Supervisor/ Airport Operations Superintendent	FLSA STATUS: Non-exempt

CLASS SUMMARY:
Performs a wide variety of activities in Airport Operations to support management in day-to-day administration and improvement of Airport Operations programs in any of the following eight areas: Security Compliance, Ground Transportation (GT) Administration, Parking & Shuttle Administration, Airfield Operations, General Aviation Administration, Construction Coordination, Airport Communications Center (ACC) or Ground Transportation Enforcement Program. Enforces and corrects deficiencies identified regarding compliance with regulations under the following agencies: California Public Utilities Commission (PUC), Federal Aviation Administration (FAA), Transportation Security Administration (TSA), GT, San Jose Municipal Code and Airport rules and regulations. Also provides customer service to the public. Incumbents may be assigned to work in any of the eight work areas. Incumbents assigned to ACC function as leads for Communications Services Operators; incumbents assigned to the Ground Transportation Enforcement Program function as leads for Airport Operations Specialists. The positions are required to rotate between the eight individual work areas based on operational needs (rotations are typically every 18 to 24 months).

Distinguishing Characteristics:
The Senior Airport Operations Specialist is the second level of a five-level airport operations series. The Senior Airport Operations Specialist is distinguished from the next higher level in the series, Airport Operations Supervisor, which has full supervisory authority over Sr. Airport Operations Specialists and Airport Operations Specialists. The Senior Airport Operations Specialist is distinguished from the lower level, Airport Operations Specialist, by the Senior’s responsibility to train and/or lead subordinate staff, to possess the level of technical expertise required to satisfactorily perform their assigned duties, and their ability to perform their assigned duties with limited oversight/guidance. Incumbents may be required to work weekends, holidays, and any of three shifts.

QUALIFICATIONS:
(These qualifications are typically required. An equivalent combination of education, experience, knowledge, skills, and abilities sufficient to satisfactorily perform the duties of the job may be substituted. Experience for this classification typically substitutes for education on a year-for-year basis.)

Education and Experience:
A four-year degree in aviation, plus one year of experience in the aviation field or an internship in aviation.
(Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation.)

Licensing Requirements:

Incumbents are required to pass a background check.
California Drivers License.

Minimum Knowledge, Skills and Abilities: (position requirements at entry and depending on area of assignment)
Knowledge of:

Applicable laws, rules, and regulations;
Airport Ground Transportation or Parking operations;
Airport safety and security;
Basic mathematics and statistics;
Customer service techniques.

Skills in:

Explaining complex material including applicable statutes;
Using computers and applicable software;
Preparing written reports;
Communication, interpersonal skills as applied to interaction with coworker, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Desirable Knowledge, Skills and Abilities:
Knowledge of:

Communication systems;
Basic mechanical equipment principles;
Emergency situation procedures;
Leadership principles;
Airport operations principals;
Airport security practices and requirements.

Skills in:

Operating various airport equipment;
Employee training;
Employee scheduling in mandatory coverage environment;
Driving airport vehicles on the ramp;
Radio communications procedures;
Problem solving.

DUTY NO.	TYPICAL CLASS ESSENTIAL DUTIES: (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following:	FREQUENCY
	AIRSIDE Airfield Operations, General Aviation Administration, Construction Coordination
1.	Observes, records and takes action to correct activities of contractors and airfield tenants to ensure compliance with contractual agreements. Enforces compliance with contractual agreements.	Daily
2.	Uses vehicle to patrol the airport to inspect and observe aircraft, tenants and contractors to ensure compliance with applicable regulations and takes action to correct deficiencies.	Daily
3.	Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, determining if assistance is needed, performing or coordinating cleanup, etc. After incident, completes reports and necessary forms.	As Required
	LANDSIDE Ground Transportation Administration, Parking & Shuttle Administration,Lead person for the for the Ground Transportation enforcement program
1.	Uses data entry and personal interaction to process permits, reports, work orders and customer service inquires to ensure regulatory compliance and exceptional customer service.	Daily
2.	Observes, records and enforces activities of contractors and permitees to ensure compliance with contractual agreements or permits. Consolidates information and assists in preparing quarterly performance reviews of contractor and permitee activities.	Daily
3.	May act as a lead, assigning, scheduling and checking work, providing technical direction, determining priorities, and training staff. As a lead, may sign timecards and may give input to the supervisor regarding hiring, promotion, termination and discipline of employees.	Daily
	SECURITY Security Compliance, Lead person for the Airport Communications Center
1.	Uses vehicles to patrol the airport to inspect and observe perimeter fences, gates and employees to ensure compliance with applicable regulations. Takes action to correct deficiencies.	Daily
2.	Provides instruction to all access/ID badge holders on security rules and compliance programs.	Daily
3.	Observes, records and enforces activities of Security and Construction contractors to ensure compliance with contractual agreements so there is appropriate gate coverage, secure environment is maintained, and contract staff present professional appearance.	Daily
4.	May act as a lead, assigning, scheduling and checking work, providing technical direction, determining priorities, and training staff. As a lead, may sign timecards and may give input to the supervisor regarding hiring, promotion, termination and discipline of employees.	Daily
	ALL AREAS
1.	Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.	Daily
2.	Performs other duties of a similar nature or level.	As Required

PHYSICAL REQUIREMENTS (Check all that apply to performance of the essential duties of the job)

	Climbing		Kneeling		Crawling
	Balancing	X	Lifting	X	Reaching
X	Stooping	X	Fingering	X	Standing
X	Talking	X	Grasping	X	Walking
X	Hearing		Feeling		Pushing
	Crouching	X	Seeing	X	Repetitive Motion

Incumbents may be subjected to fumes, poor ventilation, intense noises and working outdoors.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

CLASSIFICATION HISTORY:
Revised 9/02; s001