2/15/89
Rev/Ret 3/96
CITY OF SAN JOSÉ
ENVIRONMENTAL SERVICES PROGRAM MANAGER (5213)
CLASS PURPOSE
Under general direction, plans, organizes and directs the activities of an assigned division within the Environmental Services Department; coordinates division activities with other divisions and departments within the City; provides highly complex staff assistance to the Director of Environmental Services. Performs related work as required.
TYPICAL DUTIES AND RESULTS (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.)
- Serves as a member of Senior Management Team; assists in the development and implementation of departmental goals, objectives, policies and procedures; provides highly responsible professional and technical advice to the Director.
- Plans, organizes and directs assigned division activities for such functions as integrated waste management, policy and planning, or conservation and resource management; ensures that divisional work products and action plans are in support of department, as well as City’s goals, objectives, and mandates.
- Oversees assigned divisions programs and operational teams; provides resources, advice, and management support to ensure successful team performance; leads staff by example and vision; ensures staff involvement in a broad range of decision-making and encourages accountability and results oriented processes.
- Oversees the development and implementation of assigned divisions work plan; assigns work activities, projects and programs to staff and teams; monitors work flow; reviews and evaluates work products, methods and procedures.
- Develops and oversees assigned divisions budget; oversees budget implementation and on-going administration; projects and forecasts funding needed for staffing, equipment, materials and supplies; monitors approved budget, recommending adjustments as necessary.
- Participates in the appointment of personnel; provides or coordinates staff training and coaching; conducts performance evaluations in a timely and effective manner; implements performance development plans for staff; initiates and implements discipline procedures as necessary and according to City’s Personnel Policies and Procedures; maintains staff quality and encourages high performance standards required for the efficient and professional operation of the Department.
- Represents the division and department to outside agencies and organizations; participates in community and professional groups and committees; acts as a technical and professional resource providing support and assistance reflective of the City’s concerns and interests.
- Researches and prepares a variety of highly technical and administrative reports; prepares written correspondence on the more sensitive issues; prepares reports and presents at the City Council and commissions/committees periodically and upon request.
- Builds and maintains positive working relationships with co-workers, other City employees, other organizations and their representative, and the general public exhibiting principles of positive customer service and communication skills.
DISTINGUISHING CHARACTERISTICS
Positions assigned to this classification plan, direct, and manage a comprehensive programmatic division within the Department of Environmental Services. Incumbents serve on the departmental management team representing assigned programs and participating in departmental planning policy making processes. This classification requires extensive and in-depth knowledge of environmental protection issues and the federal, state, and local laws, regulations, and guidelines that govern them. This classification also requires comprehensive knowledge of local planning and political situations/concerns that impact environmental issues.
QUALIFICATIONS
Minimum Knowledges, Skills and Abilities
- Knowledge of the principles and practices of environmental services and protection.
- Knowledge of principles and practices of policy development and implementation.
- Knowledge of pertinent local, state and federal laws, guidelines and regulations and it relates to assigned programs.
- Knowledge of budgeting and contract procedures and techniques.
- Knowledge of principles and practices of organizational analysis and management, as well as team building and participation.
- Knowledge of principles and practices of supervision, training and personnel management.
- Knowledge of modern office procedures and computer equipment and software.
- Ability to organize, direct, plan, and implement a comprehensive environmental services program.
- Ability to, on a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports, laws, regulations and guidelines; observe performance and evaluate staff; problem solve division related issues; and explain and interpret policy.
- Ability to prepare and administer a division budget.
- Ability to supervise, train and evaluate a team of staff.
- Ability to understand, interpret, and explain City, departmental and division policies and procedures.
- Ability to manage a team of professionals in a respectful and productive oriented manner.
- Ability to analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Ability to gain cooperation and agreement through discussion, persuasion and negotiations.
Competency Knowledges, Skills and Abilities
- Knowledge of principles and practices of leadership, motivation, team building and conflict resolution.
- Knowledge of principles and practices of business correspondence and report writing.
- Ability to establish and maintain effective working relationships with those contacted in the performance of required duties.
- Ability to communicate clearly, concisely, tactfully and persuasively in both oral and written forms.
Training and Experience
Any combination of training and experience equivalent to a bachelor’s degree from an accredited college or university with major course work in environmental sciences, public or business administration, or a closely related field, and six (6) years of increasingly responsible experience in overseeing and administering complex environmental programs, including four (4) years of progressively responsible supervisory experience
(Formerly Environmental Program Manager)
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