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Saturday, November 7, 2009

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Environmental Services

 

Administration

(408) 535-8550

Main office and general information:
San José City Hall
200 East Santa Clara Street, 10th Floor
San José, CA 95113

 

(For general information or to comment upon this website. Consult other sections of this web page for specific program information, telephone numbers, email addresses and links to websites)

Director, John Stufflebean

Public Education & Outreach, Media Inquiries

(408) 535-8560

(408) 535-8554

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Commercial Garbage and Recycling

(408) 535-8550

Call Commercial Garbage and Recycling for assistance with the following services:

  • How to start a recycling program at work
  • Solid waste assessments
  • Free recycling supplies for businesses
  • Choosing a garbage or recycling hauler
  • Construction & Demolition Recycling Program
  • Recycling Market Development Zone (economic incentives to support recycling-based businesses)

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Energy Conservation Programs

(408) 535-8550

Call Environmental Services for information on energy efficiency audits, rebates, and technical support for professionals, businesses, and residents.

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Green Building Program

(408) 535-8550

Call Environmental Services for information on the following services:

  • Technical assistance to San José businesses interested in building "green
  • Identifying "green" architects, engineers, and material suppliers
  • Identifying financial incentives or grants for green building projects

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Residential Garbage and Recycling

(408) 535-3500

Address for bill payment by mail:
City of San José Finance Department
Utility Billing Services
P.O. Box 11002
San José, CA 95103-1002

For other payment options, please visit our website at

http://www.sjrecycles.org/residents/custservice.asp#billpayment

Customer Service Online

Customer Service Online

Go online 24 hours a day, 7 days a week for assistance with the following services:

  • Open or close an account
  • Changes in service
  • Missed pickups
  • Broken or missing carts
  • Large item collection
  • Low income rate assistance (for residents who qualify, request an application)
  • On-premise collection (for residents with disabilities and a doctor's certification)
  • Billing information
  • Request automatic payment service application
  • Request free publications (Recycling Guide, Annual Collection & Sweep Schedule)

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San José Municipal Water System

(408) 535-3500

Administrative Offices:
3025 Tuers Road
San José, CA 95121

Address for bill payment by mail:
City of San José Finance Department
Utility Billing Services
P.O. Box 11002
San José, CA 95103-1002

For other payment options, please visit our website at
http://www.sjmuniwater.com/customerservice/customers.asp#billpayment

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San Jose/Santa Clara Water Pollution Control Plant

(408) 945-5300

Administrative Offices:
700 Los Esteros Road
San José, CA 95134

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South Bay Water Recycling

(408) 277-3671

Administrative Offices:
3025 Tuers Road
San José, CA 95121

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Support for Schools and Educators

(408) 975-2533, (408) 975-2512

Call Environmental Services for information on the following services:

  • Teacher training workshops on watershed, recycling and composting
  • Field trips and guest speakers
  • Grants for eligible schools
  • Support for setting up a recycling program in schools
  • Support for "greening" school buildings through water conservation, energy efficiency and waste reduction

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Watershed Protection

(408) 945-3000

Administrative Offices:
170 W. San Carlos Street
San José, CA 95113

Call the Watershed Protection Division for assistance with the following services:

  • Wastewater Permits
  • Plan Checks
  • To report spills or illegal dumping in the storm drains
  • Flooded Storm Drain
  • Mud on Street
  • Leaking Vehicles
  • Water Efficient Technologies (Rebates for Businesses)
  • Storm Water Inspections for Industrial and Commercial Facilities
  • Best Management Practices for Pollution Prevention

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Other Useful Numbers

An alphabetical listing of programs, services, or agencies which are frequently requested but NOT part of Environmental Services.

Bay Area Air Quality Management District

(415) 749-5000

Industrial/Residential Complaints

1 (800) 334-ODOR

Report Smoking Vehicles

1 (800) EXHAUST

Bay Area Green Business Program
Santa Clara County Coordinator
For more information on Green Business Standards, the certification process and an application form.

408-441-4331

Department of Transportation
City Arborist
For assistance caring for your street trees, tree trimming permits or tree removal permits.

(408) 277-2762

Illegal Dumping in Streets

(408) 277-4373

Household Hazardous Waste Collection Program
Free hazardous waste drop-off appointments in Santa Clara County - for paint, pesticides, cleaners, fluorescent bulbs and other household hazardous waste.

(408) 299-7300

Planning, Building and Code Enforcement
Code Violations
Report early setouts of yard trimmings, parked vehicles blocking street sweepers, or scavenging.

(408) 277-4528

Council District Neighborhood Cleanups

(408) 277-4707

San Jose Composts
Schedule of bin sales and composting classes.

(408) 918-4640

Santa Clara County Recycling Hotline
Construction and remodeling debris disposal, guide to recyclers and landfills, recycling unusual items.

(800) 533-8414, (408) 924-5453

Santa Clara County Department of Environmental Health
For information about swimming pool inspections, building permits, water quality and septic tanks.

(408) 918-3400

Santa Clara Valley Water District
For information about creeks and streams, including flooding, maintenance, trash and water conservation programs.

(408) 265-2600

Silicon Valley Energy Watch
For information on the broad range of audits, rebates, and technical support available to save energy and money.

(408) 975-2531

Vehicle Littering Hotline
Letters are sent to litterbugs spotted on any road or freeway in Santa Clara County, warning offenders they could be fined for littering.

(408) 277-4111

 

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Last Modified Date: 10/16/2009

 
 

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