ENTERPRISE NETWORK ENGINEER/ F/T(1388) P/T(1389)

11/01

City of San José

ENTERPRISE NETWORK ENGINEER (F/T) (1388)

ENTERPRISE NETWORK ENGINEER (P/T) (1389)

CLASS PURPOSE

Under general supervision within the Information Technology Department, is responsible for work of considerable difficulty in configuring, installing, operating and maintaining the City’s local area and wide area network and coordinating the provision of a variety of information systems data that may include the evaluation, planning, design and implementation of existing and new systems for multi-use, each having specific individual or competing requirements or integrated functions. Performs related administrative and supervisory work as required.

TYPICAL DUTIES AND RESULTS (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.)

Coordinate, configure, install and maintain large departmental the City’s local area and wide area network.
Confer with the automated systems providers and consultants concerning meeting management information needs through the development and modification of new and existing systems.
Recommend preparation of systems requirements and prepare and maintain procedures manuals, and training.
Evaluate and monitor cost of acquisition of computer-related items to obtain the best results and to meet budget.
Analyze procedures and recommend systems applications and hardware use.
Coordinate the purchase of hardware and software and ensure systems compatibility.
Operate local area and wide area network and monitor systems capacity input and output for errors and other problems. Provide liaison between the department users, the Information Technology Department staff, and/or other information system providers in correcting errors and resolving problems.
Supervise, train and evaluate lower level enterprise and departmental network staff and support staff and the work of the unit.
Maintain and manage the internet link to the City’s network.
Perform other duties of a similar nature or level.

DISTINGUISHING CHARACTERISTICS

This is the third level in the Enterprise Network Technician series and is responsible for the coordinating, configuring, installing and maintaining of the City’s large local and wide area networks. The incumbent is a generalist, but is expected to be aware of and utilize expert technical resources such as those provided by the Information Technology Department, vendors, and other similar sources.

This class differs from the Automated Systems Coordinator in that the latter performs work of considerable difficulty in the development, operation, maintenance and coordination of a complex, integrated system in a department requiring a broad general knowledge of and skills in a full range of complex technical automated systems. This class differs from the Senior Programmer Analyst in that the latter performs computer programming and program maintenance duties of considerable difficulty. This class deals with the City’s large local/wide area networks with multiple servers and network segments. It differs from the Enterprise Network Technician I and II in that incumbents of the latter perform work requiring a lesser level of skill, responsibility, and expertise with less supervisory requirements and are supervised by incumbents of this class.

QUALIFICATIONS

Minimum Knowledges, Skills and Abilities

Knowledge and current trends and techniques of office automation and LAN and WAN technologies.
Knowledge of the general principles of management and analytical methods for studying problems, developing alternatives and recommendations.
Knowledge of the general principles, methods and techniques of systems analysis and management as applied to automated or manual information systems and systems analysis project control techniques.
Knowledge of the principles and techniques of records management.
Ability to communicate effectively both orally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to lead others in work.

Competency Knowledges, Skills and Abilities

Knowledge of theory and implementation practices of local area and wide area network.
Knowledge of data communication principles.
Knowledge of the internet and internet routing.
Knowledge of SNMP and its application to large networks.
Knowledge of TCP/IP and its implementation in a larger network.
Knowledge of routers and switches.
Knowledge of network management principles and practices.
Knowledge of information systems providers/vendors and their products.
Knowledge of the principles and practices of training and supervision.
Ability to configure and install multi-segmented large local area and wide area network.
Ability to manage and support the City’s large local area and wide area network on an ongoing basis.
Ability to evaluate departmental information index systems needs and communicate user needs to consultants, providers and/or vendors.
Ability to assist department representatives on the City’s network in technical and procedural activities.
Ability to perform troubleshooting and simple repairs.

Training and Experience

Any combination of training and experience equivalent to completion of a Bachelor's degree in business administration, public administration, computer technology or a related field, and three (3) years of experience in management analysis which includes enterprise/corporate operating systems analysis and development within the typical information technology users’ scope of operations (related experience may be substituted for up to two (2) years of the education requirement).

Licenses/Certificates

Posssession of a Microsoft Certified Systems Engineer (MCSE) or an equivalent professional industtry recognized certification. Examples of equivalent certifications include but are not limited to : Cisco Certified Network Professional (CCNP) and Cisco Certification Design Professional (CCDP).

Revised 11/01

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