Rev. 7/97
City of San
José
ENTERPRISE
NETWORK TECHNICIAN I (F/T) (1396)
ENTERPRISE NETWORK TECHNICIAN I (P/T) (1397)
CLASS PURPOSE
Under immediate supervision in the Information Technology
Department, performs work of routine difficulty in configuring, installing,
operating and maintaining the City’s large local area and wide area network
and coordinating the provision of a variety of Citywide information systems data
that may include the evaluation, planning, design and implementation of existing
and new systems for multi-use, each having specific individual or competing
requirements or integrated functions. Performs related work as required.
TYPICAL DUTIES AND RESULTS
(Any one position may not include all the duties listed, nor do
the examples cover all the duties which may be performed.)
- Assist to
coordinate, configure, install and maintain large citywide local area and
wide area network.
- Confer with
automated systems providers and consultants concerning meeting management
information needs through the development and modification of new and
existing systems.
- Recommend
preparation of systems requirements and prepare and maintain procedures
manuals, and training.
- Assist to
evaluate and monitor cost of acquisition of computer-related items to obtain
the best results and to meet budget.
- Assist to
analyze procedures and recommend systems applications and hardware use.
- Assist to
coordinate the input of data to information systems providers and the output
of the system to various users throughout City departments.
- Operate a
large local area and wide area network and monitor systems capacity input
and output for errors and other problems.
- Provide
liaison between users from City departments, the Information Technology
Department staff, and/or other information system providers in correcting
errors and resolving problems.
- Assist to
supervise, train and evaluate support staff and the work of the unit.
DISTINGUISHING CHARACTERISTICS
This is the entry level in the Enterprise Network
Technician series and is responsible for the assisting in coordinating,
configuring, installing and maintaining the City’s large local area and wide
area network. The incumbent is a generalist, but is expected to be aware of and
utilize expert technical resources such as those provided by the Information
Technology Department, vendors, and other similar sources.
This class differs from the Network Technician I in that
the latter’s knowledge or skills in performs network associated functions on a
department level. This class differs from the Programmer Analyst series in that
the latter performs computer programming and program maintenance duties. This
class differs from the Enterprise Network Technician II in that incumbents of
the latter work more independently under less supervision.
QUALIFICATIONS
Minimum Knowledge, Skills, and Abilities
- Knowledge
of current trends and techniques of office automation and LAN and WAN
technologies.
- Ability to
think logically and follow detailed instructions.
- Ability to
communicate effectively both orally and in writing.
- Ability to
establish and maintain effective working relationships with others.
Competency Knowledge, Skills, and Abilities
- Knowledge
of theory and implementation practices of local area and wide area networks.
- Knowledge
of SNMP and its applications to large networks.
- Knowledge
of network management principles and practices.
- Knowledge
of the internet and internet routing.
- Knowledge
of TCP/IP and its implementation.
- Knowledge
of data communication principles.
- Knowledge
of information systems providers/vendors and their products.
- Ability to
configure and install local area and wide area network equipment.
- Ability to
manage the City’s local area and wide area network on an ongoing basis.
- Ability to
assist departmental representatives on the City Network in technical and
procedural activities.
- Ability to
perform troubleshooting and simple repairs.
Education
A Baccalaureate Degree from an accredited college or
university in Business Administration, Public Administration, Computer
Technology, or a closely related field.
Experience
One year of experience in management analysis, which
includes enterprise/corporate operating systems analysis and development within
the typical information technology user’s scope of operations, including Web
Page development.
Acceptable Substitutions
Additional years of directly related work experience may
be substituted for up to a maximum of two years of the educational requirement
on a year-for-year basis. There will be no substitute for the required
experience.
Licenses/Certificates
As a condition of employment, an incumbent in this
classification is required to be actively pursuing a Certified Network
Administrator Certificate or similar pursuits for networks other than Novell
Netware.
(11/96), (Rev. 7/97)
1396s001.doc