PARKING MANAGER (1691)

12/86

Rev 4/88

Ret: 2/90

Rev 9/90

Ret & Rev 7/93

City of San José

PARKING MANAGER (1691)

CLASS PURPOSE

Under general direction, performs work of considerable difficulty managing a division of the Department of Traffic Operations involved in the planning, programming, design, operations, financing and maintenance of the City's parking system, including its relationship with Downtown development. Performs related work as required.

TYPICAL DUTIES AND RESULTS: (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.)

Supervises and performs difficult administrative work in the preparation and implementation of a division's program and capital improvement budget; the preparation of revenue reports and monthly profit and loss statements; personnel management and training; and organizational planning.
Plans, assigns, and directs a staff of professional, technical, clerical and maintenance employees engaged in operation, maintenance, and enforcement activities related to the City's parking system.
Plans and directs scheduling and assignment of personnel; ensures the safety of assigned personnel; directs the assignment of work for, and the instruction, inspection, and evaluation of personnel; handles disciplinary action when necessary; interprets new laws, regulations, and directives to personnel.
Coordinates and performs negotiation, development, administration, monitoring and evaluation of complex parking management contracts to include; facility operations, revenue control, equipment selection and operation, customer relations, and towing/abandoned vehicles.
Designs financial plans and strategies for development of new parking facilities.
Plans engineering and financial studies, directs collection of field data, analyzes data and prepares reports.
Directs transportation engineering studies related to parking facility access, and impacts of parking facilities on vehicular traffic flow.
Directs the supervision of staff in implementing enforcement programs in on-street and off-street vehicle parking, abandoned and junk vehicles.
Oversees the development of marketing plans designed to attract new customers and increase parking facility utilization.
Coordinates audits of parking facility operations and recommends annual rate changes and revenues to City Council.
Performs parking studies and analysis of specific projects and special areas. Directs the evaluation of new products, the development of specifications, and the development of bid packages for future purchases.
Approves plans, agreements, expenditures and other matters on behalf of the Director as assigned.
Provides staff support to the Parking Advisory Commission.
Represents the department on City boards and commissions and may represent the City on county, state and national committees.
Maintains liaison with citizen groups, elected and appointed officials, public agencies, committees, consultants and private enterprises and the general public on the City's behalf.

Typical End Results Include: An effective city-wide parking program that maximizes parking revenues and minimizes program costs; the effective and efficient use of allocated resources; technical expertise and advice to City departments and Agencies; and the identification of capital improvement projects for funding.

DISTINGUISHING CHARACTERISTICS

This class is characterized by the overall administration of city-wide transportation and parking programs as compared to supervision and coordination of parking operations and facilities. The incumbent is responsible for managing a division concerned with the planning, development, operations, maintenance, regulation and access to city-wide parking facilities. This class differs from that of Parking Contract Coordinator in that incumbents of this latter class are responsible for managing day-to-day parking operations and facilities through negotiating and administering agreements and contracts.

QUALIFICATIONS

Minimum Knowledges, Skills and Abilities

Knowledge of techniques involved in revitalization programs, and their relationship to parking and transportation programs.
Knowledge of management and engineering principles and practices as they relate to parking systems.
Knowledge of principles and practices of traffic and transportation engineering. Knowledge of principles and practices of management, personnel administration and training and contract administration.
Skills in effective public relations.
Ability to perform technical research requiring engineering data and reports. Ability to deal effectively and tactfully with other professionals, elected officials, contractors, consultants, and the general public.
Ability to effectively supervise professional, technical, maintenance and clerical staff.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to collect, compile, analyze and interpret data.
Ability to conduct parking needs analysis and design parking management plans.

Competency Knowledges, Skills and Abilities

Knowledge of laws, regulations and ordinances involved in the operation of parking facilities, contracts or concessions.
Knowledge of business finance, accounting, and economic development programs. Knowledge of the practices of attaining state and federal grants.
Knowledge of contract administration and preparation.
Knowledge of elements of parking systems design and operations.

Training and Experience

Successful completion of a Bachelor's Degree from an accredited college or university in Public Administration, Business Administration, Engineering or related field and six (6) years of increasingly responsible professional analytical staff experience, including at least two (2) years of professional experience working in a public parking or municipal traffic/transportation program. Education may not be substituted for the required parking or traffic/transportation experience.

(Formerly Parking Manager)

(Formerly Administrator)

P01-1691.SPC