Rev. 7/97
City of San José
PARKING/GROUND TRANSPORTATION ADMINISTRATOR (1692)
CLASS PURPOSE
Under direction, performs professional analytic and administrative work of
considerable difficulty in developing, implementing and managing agreements and
contracts that may involve off-street parking, ground transportation, and
parking shuttle operations. Manages financial and operational aspects of capital
improvement planning and development. Performs related work as required.
TYPICAL DUTIES AND RESULTS (Any one position may not include all the
duties listed, nor do the examples cover all the duties which may be performed.)
- Directs contractors' activities in the performance of off-street parking,
ground transportation or concession operations, performs daily audits of
program operations, revenues and expenses with emphasis on adherence to
established procedures and contract provisions; monitors contractors'
employees to ensure satisfactory performance; handles complaints from public
on program services; implements programs to attract new customers.
- Oversees contractual firms responsible for shuttle bus operations serving
parking facilities.
- Develops, implements and administers ground transportation programs which
may include regulation of taxis, limousines, hotel/motel shuttles, courier
services, door-to-door shuttle services, TCP/PCT charter services and on/off
Airport car rental shuttle services.
- Prepares, negotiates and administers short- and long-term leases, permits
and agreements for services in accordance with applicable City, State, and
Federal regulations; negotiates with potential awardees of the City's
operations contract for off-street parking, ground transportation or
concessions; recommends rates, based on detailed analyses of market
conditions, program objectives and related factors.
- Prepares programs for the development of new parking facilities; may
coordinate planning activities including development of financial programs
for project financing, project design and development efforts and activities
of construction management teams. Reviews downtown development applications
for adequacy of parking facilities, compliance with parking management zone
regulations and consistency with current parking standards. Develops
programs for beautification of parking sites.
- Plans and implements systematic facility and equipment maintenance
programs, including revenue control systems, performed either on a
contractual basis or by the City through regular inspections and follow-up
as necessary.
- Plans, coordinates and executes comprehensive short and long-term parking
planning projects and programs including daily coordination of on-going
projects and programs.
- Performs analyses of contract revenues, related capital funds flow, profit
and loss; develops and administers operating budget and capital improvement
programs.
- Implements revenue control policies and procedures.
- Regulates employee parking programs.
- Works with advising committees; prepares presentations to commissions and
Council; may coordinate committee and commission staff support.
- May administer on-street parking program. May develop and coordinate
Airport commercial ground transportation activities and parking shuttle
operations.
- May supervise City employees engaged in related on/off-street parking,
ground transportation, parking shuttle or contract/concession activities.
Typical End Results
- The City's operations contracts for off-street parking, ground
transportation, parking shuttle operations or concessions are negotiated to
provide the maximum cash flow potential to the City while maintaining
necessary minimum standards of performance.
- New or amended agreements are negotiated to reflect the City's desired
policies and goals.
- Parking facilities and equipment are properly maintained.
- Efficient operation/usage of roadways and parking structures is maintained
with all ground transportation providers.
- Ground transportation operating permits, fees, and rules/regulations are
enforced and administered properly.
DISTINGUISHING CHARACTERISTICS
Incumbents of this classification typically function either in the Airport
Department or the Streets and Traffic Department performing analytic and
administrative work of considerable difficulty to ensure that contracts are
negotiated and administered properly and that parking facilities, parking
shuttle and ground transportation programs are planned and run efficiently.
Incumbents of this position coordinate the efforts of contractual
parking/shuttle firm employees or contract ground transportation management.
This class differs from other professional analytic and administrative classes
throughout the City service in that the latter assignments do not require
specific expertise in the areas of contract/concession/space negotiations,
parking management, and ground transportation operations.
QUALIFICATIONS
Minimum Knowledge, Skills, and Abilities
- Knowledge of business administration to include principles of management,
marketing and business finance and accounting as they relate to daily
operations and capital improvements.
- Knowledge of problems, procedures and processes of managing municipal or
Airport facilities and/or ground transportation programs.
- Knowledge of the principles of public administration and economics.
- Knowledge of principles and practices of supervision.
- Ability to coordinate preparation of complex agreements concerning use of
City properties and operation of ground transportation and parking programs.
- Ability to collect, compile, analyze and interpret data.
- Ability to establish and maintain effective working relationships with
others.
- Ability to understand, interpret and apply instructions, rules and
regulations.
- Ability to express oneself clearly and concisely, both orally and in
writing.
- Ability to administer effective public relations programs.
- Ability to supervise or lead staff.
Competency Knowledge, Skills, and Abilities
- Knowledge of laws, regulations, ordinances, or FAA regulations involved in
the operation of parking facilities, contracts, concessions and/or commercial
ground transportation.
- Knowledge of non-computerized and on- and off-line computerized revenue
control systems and procedures.
- Ability to administer contractual agreements on behalf of the City to include
leases, permits, fees, and service contracts and to ensure conformance with
written provisions.
- Ability to provide effective public and employee parking facilities and
services.
- Ability to communicate effectively including strong oral and written
communication skills.
- Ability to negotiate and prepare documents involving tenants,
concessionaires, and people holding commercial permits.
- Ability to control and manage public ground transportation operators.
Education
Successful completion of advanced undergraduate coursework from an accredited
college or university in Public Administration, Business Administration, or a
related field.
Experience
Four years of increasingly responsible staff analytic or professional
administrative experience, including two years of experience in management of a
comprehensive public parking program or in a similar contract management or
airport ground transportation position.
Acceptable Substitutions
None.
(Formerly Parking/Contract Coordinator)
(5-21-80), (Rev. 7/82), (Rev. 12/86), (Rev. & Ret. 11/91), (Rev. &
Ret. 2/92) (Rev. 7/97)
1692s002.doc