8/01
City of San José
MEDICAL ASSISTANT, SENIOR (5127)
| CLASS CODE: 5127 | ||
|
DEPARTMENT: |
ACCOUNTABLE
TO: |
FLSA
STATUS: Non-exempt |
CLASS
SUMMARY:
Under
the direction of the City Medical Director, provides
direct patient care in the City's occupational medicine clinic. Responsibilities
include, but are not limited to leading and training Medical Assistants,
directing the day-to-day operations of the clinic,
providing and administering medications as well as
injections/immunizations, collecting patient information and discharging
patients.
DISTINGUISHING
CHARACTERISTICS:
This
is the second of two levels Medical Assistant series.
The Medical Assistant, Senior is distinguished from the Medical Assistant
by its responsibility for leading and training other medical office support
personnel and by the ability to perform assignments of more complexity.
Education
and Experience:
Licensing/Certification
Requirements:
California
Medical Assistant Certification required
Phlebotomy
certification required
CPR
certification required
First-Aid,
Spirometry and Audiometry training preferred, but not required. (Must
complete training during the probation period if training has not already
been completed).
Minimum
Knowledge, Skills and Abilities (position
requirements at entry and depending on area of assignment):
Good communication skills.
Knowledge
of basic nursing practices and medical assisting skills and the various
types of materials and equipment related to outpatient care and their
application.
Knowledge
of relevant medical terminology.
Strong
written and verbal English communication skills.
Knowledge
of records management, including control, protection of privacy and
maintenance of records in a medical setting.
Knowledge
of basic tests such as skin tests, spirogram, audiogram, visual acuities,
visual field screening, drug screening, and administering vaccinations.
Basic
knowledge with computer.
Knowledge
about bloodborne pathogens.
Ability
to lead, evaluate, and train other employees.
Ability
to instruct and assist patients effectively.
Ability
to perform routine clerical support work and use computers and computer
applications.
Ability
to understand and follow written and verbal instructions of medical care
providers.
Ability
to work effectively with employees and allied health professionals
Ability
to learn new procedures and information within a reasonable period of time.
Ability
to respond with patience and understanding during stressful conditions
related to patient health and emergency situations.
Desirable
Knowledge, Skills and Abilities (Likely
to contribute to more successful job performance; can often be learned on the
job):
Knowledge
of laboratory and x-ray preparation; content of laboratory and x-ray reports
in order to relay information after review by the medical care provider.
Ability
to perform and manage clinic resources and billing issues (work
collaboratively with Medical Director and/or Analyst).
Ability
to calibrate specialized equipment.
Ability
to operate and maintain ambulatory care related equipment.
Ability
to perform routine housekeeping/stocking duties in relation to exam rooms.
Ability
to organize and prioritize workload assignments, such as prioritizing daily
clinic operations, and follow
through on assignments.
|
DUTY NO.
|
TYPICAL CLASS ESSENTIAL DUTIES: (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: |
FRE- QUENCY
|
|
1.
|
Prepares
patients for examination, obtains vital signs, verifies history
information, and takes detailed history when indicated. |
Daily
|
|
2.
|
Maintains examination rooms and nurses station including ordering supplies, transports specimens, washes and packs instruments, and changes solutions. |
Daily
|
|
3. |
Maintains first aid cabinet supplies, updated and stocked in proper locations. |
Weekly
|
|
4. |
Instructs patients in simple procedures/test, and other basic instructions given by the medical care provider. |
Daily |
|
5. |
Dispenses appropriate educational materials so that patient has better understanding of the procedure/health maintenance issues. |
Daily |
|
6.
|
Completes clinic paperwork and ensures that they are filed in the patient’s medical record; maintains medical record control and ensures that record is reviewed and returned to medical records location. |
Daily |
|
7. |
Assists with office procedures including monitoring of patient flow, telephone screening, ordering supplies. |
Daily |
|
8. |
Assists medical care providers as needed with routine procedures, administers and provides medication and immunizations as ordered. |
Daily |
|
9. |
Performs simple procedures/treatments/tests per medical care provider instructions. |
Daily |
|
10. |
Processes physician/nurse practitioner orders, including laboratory, x-ray, EKG, spirometry, audiometry, and alcohol breath test. |
Daily |
|
11. |
Schedules tests and appointments; prepares all forms and requisitions as needed by medical care provider; follows through to make sure laboratory and x-ray reports are received; receives and relays those reports to patients after being instructed to do so by reviewing medical care provider. |
Daily |
|
12.
|
Attends educational seminars or other professional activities as described by the American Association of Medical Assistants to maintain professional standard. |
As
Required
|
|
13. |
Performs blood withdraw (with Phlebotomy Certification). |
Daily |
|
14. |
Assists medical provider in emergency situations by obtaining and documenting patient’s vital signs; conducting CPR and calling 911. |
As
Required |
|
15. |
Calibrates
specialized equipment. |
Daily
|
|
16. |
Performs
clinic daily/weekly/monthly quality assurance. |
As Shown |
|
17.
|
Acts as a lead, assigning, scheduling and checking work, providing technical direction, determining priorities, and training staff. As a lead, may sign timecards and may give input to the supervisor regarding hiring, promotion, termination and discipline of employees. |
Daily
|
|
18. |
Performs
other duties of a similar nature or level. |
As
Required |
PHYSICAL REQUIREMENTS
(Check all that apply to performance of the
essential duties of the job)
|
|
Climbing |
|
Kneeling |
|
Crawling |
|
|
Balancing |
X |
Lifting |
|
Reaching |
|
X |
Stooping |
X |
Fingering |
X |
Standing |
|
X |
Talking |
|
Grasping |
X |
Walking |
|
X |
Hearing |
|
Feeling |
X |
Pushing |
|
|
Crouching |
|
|
|
|
_____Sedentary Work: Exerting
up to 10 pounds of force occasionally and/or a negligible amount of force
frequently or constantly to lift, carry, push, pull or otherwise move objects,
including the human body. Sedentary work involves sitting most of the time.
Jobs are sedentary if walking and standing are required only occasionally
and all other sedentary criteria are met.
___ X_
Light Work:
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of
force frequently, and/or a negligible amount of force constantly to move
objects. If the use of arm and/or
leg controls requires exertion of forces greater than that for Sedentary Work
and the worker sits most of the time, the job is rated for Light Work.
__X___ Medium
Work: Exerting up to 50 pounds of force occasionally, and/or up to
20 pounds of force frequently, and/or up to 10 pounds of force constantly to
move objects.
_____Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds
of force frequently, and/or up to 20 pounds of force constantly to move objects.
_____Very Heavy Work:
Exerting in excess of 100 pounds of force occasionally, and/or in excess
of 50 pounds of force frequently, and/or in excess of 20 pounds of force
constantly to move objects.
CLASSIFICATION
HISTORY