City of San José
SENIOR EVENTS COORDINATOR (6336)
| CLASS CODE: 6336 | ||
| DEPARTMENT: Varies |
ACCOUNTABLE TO: Varies |
FLSA STATUS: Exempt |
CLASS SUMMARY:
Plans, coordinates and manages multiple events at the Convention Center, downtown City streets and other related City facilities or outside areas, including the most complex and difficult coordination for very large events and/or events that are considered high profile, political or diplomatic in nature. May also plan and coordinate certain short-term events on private property (such as shopping malls, schools or corporation parking lots). Acts as the liaison between the event organizers and any government agency or other entity required to coordinate events. Oversees a variety of activities related to event planning and coordination including policy development, computer systems management and special research projects. May lead or supervise Events Coordinators and other related staff or perform as an individual contributor.
DISTINGUISHING CHARACTERISTICS:
This class is the highest level in the Event Coordinator Series that involves the most difficult and complex events and assignments. An incumbent in this class may supervise or lead others in the lower level Event Coordinator classes of Event Coordinator I and Event Coordinator II. This class differs from the Event Coordinator II in that the latter does not independently plan and coordinate the most complex events that are high profile, political or diplomatic in nature and does not oversee the same breadth of activities related to event coordination. In addition, Sr. Event Coordinators have extensive interaction with domestic and international officials, community leaders, elected officials and senior management within City of San Jose departments.
QUALIFICATIONS:
(These qualifications are typically required. An equivalent combination of education, experience, knowledge, skills, and abilities sufficient to satisfactorily perform the duties of the job may be substituted.)
Any combination of training and experience equivalent to a Bachelor’s degree from an accredited college or university in business, public administration, or a related field and four (4) years of coordinating a variety of events in a large cultural, convention or entertainment facility, of which one (1) year must have been at a level equivalent to the class of Events Coordinator with the City of San Jose.
Minimum Knowledge, Skills and Abilities (position requirements at entry and depending on area of assignment):
· Knowledge of planning and coordinating services for a variety of trade, business, educational, non-profit, theatrical, entertainment, industrial events and programs.
· Knowledge of current crowd and public facility management.
· Knowledge of computer software including Windows, Outlook, Excel and Power Point.
· Knowledge of business practices and procedures.
· Knowledge of principles and practices of public administration.
· Knowledge of physical environments and facilities.
· Knowledge of conflict management and crisis resolution techniques and methods.
· Knowledge of basic budget preparation procedures and techniques.
· Knowledge of outdoor theatrical and event staging requirements.
· Knowledge of basic research and analysis techniques.
· Knowledge of applicable laws, rules and regulations, such as safety, security and public assembly regulations.
· Knowledge of program development techniques.
· Knowledge of marketing principles.
· Ability to supervise others effectively.
· Ability to negotiate and administer contractual agreements.
· Ability to communicate clearly and concisely and effectively both orally and in writing.
· Ability to meet and work successfully with performing artists, promoters, stage managers, and the general public.
Desirable Qualifications (likely to contribute to more successful job performance; can often be learned on the job):
· Knowledge of rate structures.
· Knowledge of pertinent, health fire and safety regulations affecting use of municipal facilities.
· Knowledge of use of reader board and electronic displays.
· Knowledge of box office auditing and accounting practices.
· Knowledge of labor negotiation practices and standards.
· Ability to use, monitor and supervise use of RICS, a program specifically to the convention industry.
· Ability to use, monitor and supervise use of computer assisted drawing programs.
· Ability to give oral presentations
· Ability to prepare detailed reports and financial statements.
· Ability to manage resources and facilities.
· Ability to market events
· Ability to develop budgets
· Ability to calculate and interpret various information and data
· Ability to supervise, evaluate and train employees.
· Knowledge of audiovisual systems.
· Knowledge of lighting systems.
· Knowledge of stage equipment: terminology, use and operation.
· Knowledge of billing practices specific to area of assignment.
| DUTY NO. |
TYPICAL CLASS ESSENTIAL DUTIES: (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: |
FREQUENCY |
| 1. | Plans and coordinates multiple events, including the most complex and difficult coordination for very large events and/or events that are considered high profile, political or diplomatic in nature. Performs all duties related to coordination of a specific event and performs any other related activities similar in nature to Event Coordinator I and II. | Daily |
| 2. | Oversees the planning of events assigned to other Event Coordinators to ensure successful events. Provides guidance to others on solving problems and resolving conflicts. | Daily |
| 3. | Coordinates work produced by outside unions, contractors and City staff to assure on-time performance and quality of work. | Weekly |
| 4. | Investigates complaints and grievances by clients, unions, contractors and City staff. Mediates and resolves problems as they arise; identifies causes and patterns of problems as they relate to day-to-day operation and event management. | Monthly |
| 5. | Develops and implements policies, procedures and practices. |
Daily |
| 6. | Keeps abreast of current and innovative practices in event planning and recommends changes in technology or standards in order to improve efficiency, client satisfaction, revenue (if applicable), etc. | As Required |
| 7. | Plans and directs research projects related to event coordination, administration and promotion, and prepares recommendations for management. | Monthly |
| 8. | May oversee a variety of activities related to event coordination or administration, such as maintaining and managing software programs; coordinating budgets, revenue projections and revenue analysis; auditing billing practices; developing and maintaining a contractor referral system for city staff, patrons, clients and the general public; coordinating marketing, promotion and advertising principles. | Weekly |
| 9. | Represents the City of San Jose in conferences, meetings and workshops relating to events/programs and their impact on the community. | Weekly |
| 10. | May act as a lead or supervise day-to-day operations of an event coordination work group. Prioritizes and assigns work, conducts performance evaluations, ensures staff are trained; and makes hiring, promotion, termination and disciplinary recommendations, and any other recommendations related to the change in status of employees. | Daily |
| 11. | Performs other duties of a similar nature or level. | As Required |
PHYSICAL REQUIREMENTS (Check all that apply to performance of the essential duties of the job)
| X | Climbing | Kneeling | Crawling | ||
| Balancing | Lifting | Reaching | |||
| Stooping | X | Fingering | X | Standing | |
| X | Talking | Grasping | X | Walking | |
| X | Hearing | Feeling | Pushing | ||
| Crouching |
___X__Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
CLASSIFICATION HISTORY:
Revised 11/03; s001
Downtown Promo & Events Officer (6315) consolidated with Sr. Events Coordinator classification