City of San José

Program Manager I (8073)

CLASS SUMMARY:
   Incumbents are responsible for managing a continuing program within a department (versus a project with a start and end date).  Programs are typically administration or operations programs.
This class may be used only with prior approval of Human Resources Compensation & Classification.  A small number of selected positions will be allocated to this classification under special circumstances. The classification is not designed for widespread use at this time. 

DISTINGUISHING CHARACTERISTICS:
   The Program Manager I is the first level of a two level program management series.  The Program Manager I is distinguished from the Program Manager II by its smaller size of budget,  lesser scope of program, program visibility and complexity, size of staff and impact of program on the community or customer base.  The Program Manager II requires more experience, including prior program management experience, has influence on executive level management decisions and/or manages citywide programs comprised of interdepartmental teams or customers. The Program Manager I typically manages an administration or operations program whereas the Program Manager II may manage a major technical program that typically requires a technical education and background (such as IT or Engineering).

Training and Experience (positions in this class typically require):

Bachelor’s Degree in a related field and five years of directly related experience, including two years of supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. 

Licensing Requirements Knowledge (position requirements at entry):

• Some positions may require licensing;

• Leadership and management principles;

• Theories, principles and practices common to program area;

• Related program procedures and policies;

• Basic accounting and budgeting principles and procedures;

• Training and evaluation techniques;

• Marketing and promotion strategies and trends;

• Program evaluation methods;

• Analytical techniques and principles;

• Research and analysis methods, including cost-benefit analysis;

• Human resources practices and principles;

•  Administrative policies and procedures;

• Group dynamics and diversity issues.

Skills (position requirements at entry):
Skill in:

• Preparing and giving presentations;

• Establishing program standards;

• Conducting and facilitating meetings;

• Monitoring and evaluating staff and volunteers;

• Assessing and analyzing needs of community or program area;

•  Planning, developing and evaluating major programs;

• Developing relationships with other agencies or groups;

• Developing, implementing and administering budgets;

• Preparing written reports;

• Organizing multiple tasks simultaneously;

• Using computers and related software;

• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:
Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions.
Incumbents may be subjected to moving mechanical parts, fumes, odors, dusts, gases, chemicals, and oils.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: 
   The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Revised 04/02
S002