8/85

Rev 9/86

Rev 7/89

Ret 9/90

Rev/Ret 2/96

City of San José

COMMUNICATIONS SYSTEMS MANAGER (8523)

Under general direction, performs work of unusual difficulty in planning, organizing, coordinating and directing the installation and maintenance of the City's communications (radio and telecommunications) systems facilities and equipment, and multi-media networks. The major responsibility of this position is to provide administrative, technical and policy guidance for the effective management of the City's communications programs. Performs related duties as required.

TYPICAL DUTIES AND RESULTS (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed).

• Plans, directs, coordinates and supervises the communications systems design, equipment, repair, communications networks, and communications services of the City.
• Manages, through subordinate supervisors, the work of Communications Technicians and others engaged in division activities.
• Prepares and administers the Communications Management Division budget.
• Confers and coordinates with City departments and other agencies on technical matters involving communications systems.
• Designs and evaluates new or modified communications systems to insure proper integration in existing communications networks.
• Determines communications systems equipment and supply needs and requisitions necessary equipment and supplies.
• Analyzes and makes recommendations on policies and procedures for a more effective communication systems.
• Directs the development, implementation and coordination of training for communications personnel to maintain technical competency and familiarity with City equipment and departmental policies and procedures.
• Directs the preparation and maintenance of reports and records as required; supervises the preparation, justification and implementation of the division budget, participates in the preparation and development of the departmental budget.
• Directs and participates in studies and surveys, including pre-engineering surveys, to determine the City's communications needs; consults with departmental representatives; evaluates findings and, under administrative direction, implements new developments.
• Represents the City in contracts with the county, various state communications organization, the Federal Communications Commission and coordinates the City's communications systems with other governmental agencies as required.

Ensuring the development and implementation of the City's communications program. Ensures the effective and efficient operation and supervision of the City's communications program to meet the needs of the City organization. Ensures that new technical developments and other improvements are integrated into the City's communications systems and that changing needs are continually addressed.

DISTINGUISHING CHARACTERISTICS

This is a single position class in which the incumbent plans, organizes, coordinates and directs the installation and maintenance of the communications facilities and related equipment of the City. An incumbent of this class reports to a deputy Director of General Services. Classes of Telecommunications Specialist and Senior Communications Technician report to the Communications Systems Manager.

• Knowledge of the principles, practices and trends in public safety and emergency communications engineering and maintenance.
• Knowledge of the principles and methods of telecommunications systems and services.
• Knowledge of the principles and methods of multi-media telecommunications networks and equipment.
• Knowledge of local exchange carrier and international exchange carrier networks.
• Knowledge of Federal Communication Commission rules and regulations pertaining to transmitting and receiving information by radio.
• Knowledge of California Public Utility Commissioner regulations pertaining to telecommunication networks and systems.
• Knowledge of the principles of personnel management and supervision.
• Ability to establish and maintain cooperative working relationships with other representatives of management, the Police, Fire and other City departments, a variety of local and federal agencies, subordinate staff and others contacted in the course of work.
• Ability to supervise a highly trained technical staff and make operating decisions pertaining to the assignment of personnel and equipment.
• Ability to plan, organize, and direct a comprehensive communications program.
• Ability to evaluate communications systems and make modifications to existing equipment and systems.

• Knowledge of materials, methods and equipment used in testing, maintaining and installing communications systems.
• Ability to perform administrative work invoked in the management of a division, including budget preparation, cost analysis, evaluation of equipment needs, policy preparation and interpretation and related duties.
• Ability to evaluate the City's communications needs and present them clearly and concisely.

Any combination of training and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Telecommunications Managements, Electrical or Electronic Engineering, or a related technical field, and seven (7) years of experience in increasingly responsible communications management including at least three (3) years at the policy making level with direction and supervision of professional staff.

Licenses/Certificates

Membership in the Associated Public Safety Communications Officers will be required within a prescribed time limit after appointment.

Possession of a valid State of California driver's license may be required.

Formerly Communication Technical Manager

Formerly Chief Communications Technician

C01-8523.SPC