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Lost Pets
Finding a Lost Pet
Losing a member of your pet family is a very stressful and upsetting event. Try to stay focused and organize the steps you need to take to recover your lost animal.
If your pet is found in: He or she will be brought to:  Lost Pet Tour Hours (may differ from operating hours)
Cupertino
Los Gatos
Milpitas
Saratoga
San José
San José Animal Care Center
2750 Monterey Highway
San José, CA 95111
Ph: (408) 794-7297 

View stray / found animals at the San José ACC:
Dogs | CatsOthers

Reclaim Fees
Tuesday - Saturday 11:00 a.m. - 6:30 p.m.
Sunday 11:00 a.m. - 4:30 p.m.
Closed Monday
Campbell
Monte Sereno
Santa Clara
Silicon Valley Animal Control Authority 
3370 Thomas Road
Santa Clara, CA 95054
Ph: (408) 764-0344
Tuesday 11:00 a.m. - 5:30 p.m.
Wednesday 11:00 a.m. - 7:00 p.m.
Thursday - Sunday 11:00 a.m. - 5:30 p.m.
Closed Monday
Sunnyvale Humane Society of Silicon Valley
901 Ames Ave.
Milpitas, CA 95035
Ph: (408) 262-2133
Monday - Friday 10:30 a.m. - 7:30 p.m. 
Saturday - Sunday 10:00 a.m. - 6:30 p.m.
Unincorporated areas of Santa Clara County  Santa Clara County Animal Shelter
12370 Murphy Ave.
San Martin, CA 95046
Ph: (408) 686-3900
Monday - Friday 12:00 p.m. - 6:00 p.m. 

Tips to Finding Lost Pets
  • If your pet is wearing ID with your phone number make sure your answering machine is on and working in case someone found your pet and is trying to reach you.
  • Search the neighborhood surrounding your home as your pet may not have traveled very far. Ask your neighbors, especially children who often notice stray animals when they're out playing, if they have seen an animal matching your pet's description.
  • Search online for your pet. A few of the most commonly used search tools are PetHarbor, Petfinder, and Craigslist. Note: These are third party websites that are not directly affiliated with the City of San José.
  • Come to the San José Animal Care Center as soon as possible. Our animal service officers pick up many lost pets every day and they may have already picked up yours. When you come to our facility you should look through our lost and found pet binder and search on our touchscreen Virtual Shelter.
  • Fill out a Lost Pet Report and a staff member will escort you through the facility to look for your animal. If you do not find your pet, you can file your report with our front desk staff who will record and display it.
  • Do not rely solely on the website photos as picture quality can vary. Animals are often hard to distinguish from one another, especially solid-colored animals who often look alike. It is often difficult to determine the sex of incoming cats. When searching online for your cat, do not indicate a preference for the gender.
  • Make lost pet signs, or use our Lost Pet Flier, and post them around your neighborhood and on bulletin boards in local grocery stores, etc. Make sure to include your pet's name, description, and photograph. Make tabs at the bottom of your sign with your name and number in between dotted lines. Cut the dotted lines so that if someone has seen your pet, he or she can easily tear it off and take it with them.
  • Have specific questions to ask callers claiming to have your pet -- think scars, floppy ear, etc. -- to distinguish your pet from a similar animal. Never put these peculiar features on your sign, as unfortunately there are unscrupulous people who may try to extort reward money.
  • Advertise in local newspapers. Some even offer free lost pet advertisements. The San José Mercury News classifieds department can be reached at (408) 920-5111.
  • Check the found pet columns in your local newspaper daily.
  • Don't give up hope! Some pets go missing for weeks, sometimes even months, before they are found by their owners / guardians.