Planning
To guide and assist our customers, please be advised of the following three options for obtaining service:
- In Person: during specified hours, and based on staff availability, Planners are available to meet with you at the Development Services Center (first floor of City Hall). Service hours are Monday through Friday, 9:00 am to 11:00 am, and 1:00 pm to 3:00 pm. Due to limited resources, tickets to meet with a Planner are in high demand, so it is recommended that you arrive early.
- By Phone: during specified hours, and based on staff availability, Planners are available to speak with you by phone at (408) 535-3555. Service hours are Monday through Friday, 10:00 am to Noon, except Tuesday (9:00 am to 11:00 am), and Monday through Wednesday, 1:00 pm to 3:00 pm.
- Self-Help: this website, and our separate Online Permits property/permit information search tool, are designed to fulfill many common customer needs.
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Revised Application Intake Process
Effective IMMEDIATELY applications will no longer be taken in by appointments, except for over-the-counter Planning Permit applications received at the Permit Center. However, any appointments that have already been scheduled will be honored.
Read on...
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