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Planning Division
We're here to guide and assist you in person or by phone. Hours of service:

In Person 

Come to the Permit Center, first floor of City Hall, to obtain assistance with a project submittal or to get answers to your questions. We issue tickets to meet with a planner on a first come, first served basis. Tickets are not given out between Noon and 1:00 p.m.
       
        General Inquiries and Assistance
        
M-Tu-Th-F 
        8:00 am-4:00 pm
        
Wednesday
        9:00 am-4:00 pm

        Plan Intake and 
Permit Issuance
        M-Tu-Th-F 
        8:00-11:30 am/1:00-3:30 pm
        
Wednesday
        9:00-11:30 am/1:00-3:30 pm

        
By Phone: 408-535-3555
Talk with a planner by phone during these service hours:

Monday: 10:00 a.m.-Noon; 1:00-4:00 pm.
        Tu-W-Th:  9:00 a.m.-Noon; 1:00-4:00 pm.
        Friday: 10:00 a.m.-Noon 


Self-Help 
This website and our Online Permits property/permit information search tool are designed to fulfill many common customer needs. Visit the Permit Center web page for more information specific to the permit process.

News and Announcements
St. James Park Capital Vision and Levitt Pavilion: Notice of Preparation of an EIR
The City of San Jose has issued a Notice of Preparation of an EIR for the St. James Park Capital Vision and Levitt Pavilion project. Read on...
PDC15-068 - Santana Row Lot 17 Residential Project
An Addendum to the Santana Row Expansion EIR for the Santana Row Lot 17 Residential Project has been posted to the City's "Completed EIRs" website for the Santana Row project. Read on...