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Department of Transportation
200 E. Santa Clara St.
8th Floor
San Jose, CA 95113
 
Phone: (408) 535-3850
Fax:     (408) 292-6092

Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
Vehicle Abatement
Vehicle being towedThis service provides for the removal of vehicles that are abandoned or stored in the public right-of-way, unregistered, or inoperative.

Vehicle Movement
In San José, it is illegal to leave a vehicle parked for more than 72 consecutive hours on a public street without it being driven at least 1/10th of a mile. When a vehicle is reported or observed to be abandoned or stored, a courtesy tow warning notice is typically placed on it, so that the vehicle owner has the opportunity to correct the violation.  While the goal is for the vehicle to be moved through voluntary compliance, vehicles remaining in violation may be subject to a citation and/or towed.

Vehicle Registration / Inoperable Vehicles
In the State of California, it is also illegal to operate a vehicle without current registration. Vehicles parked on a public street with vehicle registration expired over 6 months may be subject to tow.  Inoperable vehicles (missing essential parts, such as an engine, wheels, etc.), may also be tow eligible.

Report Concern
PLEASE BE ADVISED, THE PARKING COMPLIANCE UNIT IS CURRENTLY EXPERIENCING A HIGH NUMBER OF VEHICLE ABATEMENT SERVICE REQUESTS. THE INCREASED VOLUME OF REQUESTS IS IMPACTING OUR RESPONSE TIME.

To submit a concern about an abandoned or stored vehicle, use the Vehicle Abatement on-line Service Request form. Please allow at least fifteen (15) business days for a Parking Compliance Officer to initiate an investigation into your concern.  Service Request status updates are sent out as Parking Compliance Officers respond to, take action on and bring to close Service Requests.  These updates are sent out as notifications and e-mails, but can also be viewed by accessing the Service Request detail page and referencing the comment section through the MySanJose app or web portal. 

If you think your vehicle may have been towed, check the Police Department's vehicle impound website.