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Customer Service Center

200 E. Santa Clara St. 
San José, CA 95113

Ph: (408) 535-3500
Fax: (408) 292-6731
TTY: (408) 294-9337
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New Resident Packet
Welcome!
We are pleased to welcome you to the community. San José is a confident and exciting city, full of optimism and opportunity. We treasure our past. We embrace our diversity. We nurture our future, in our children and through stewardship of our resources. People are proud to live here.

Our city is committed to sustaining and improving the quality of life in every neighborhood, for every resident, now and in the future. San José has a strong reputation for creating innovative solutions and collaborative partnerships between government, businesses, schools, non-profits and residents to address the needs of the community.

Get Involved
Once you get settled, we encourage you to take advantage of the many civic, cultural and community organizations and activities in San José. We think you will find this a very welcoming community - one that values the participation of all residents. The continuing health of our community is based on strong participation by residents and businesses who work together to enhance the quality of life we all enjoy. Not only do you gain by becoming involved in community affairs, but the entire community benefits as well.

A great community has a special character – a spirit that makes it unique. San José, by this definition, is a great city, with wonderful promise and great potential for becoming even better. You now live in a strong, safe, and healthy community, with opportunities for everyone. Let us be among the first to welcome you home.

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