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ADA Notice
Discrimination Compliance
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973, the City will not discriminate against qualified individuals with disabilities on the basis of disability in the City’s services, programs, or activities.

The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA). Employment discrimination complaints can be made to the Office of Employee Relations at (408) 535-8150 (voice) or (408) 294-9337 (TTY).

Effective Communication
The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures
The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should call the telephone number printed on the meeting notice or contact the office of the ADA Coordinator for the City of San José at (408) 793-4135 (voice), (408) 294-9337 (TTY) as soon as possible but no later than three (3) business days before the scheduled event.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a City program, service, or activity is not accessible to persons with disabilities should be directed to the ADA Coordinator for the City of San José, 200 E. Santa Clara Street, 5th Floor, San José, CA 95113-1905, (408) 535-8455 (voice), (408) 294-9337 (TTY).

Free Services
The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.