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Planning Building and Code Enforcement
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Code Enforcement
200 E. Santa Clara St.
4th Floor
San Jose, CA 95113

Ph: (408) 535-7770

8:00 am-Noon; 1:00-5:00pm

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Rental Property Owner Resources
Code Connection Get our new bimonthly Code Connection newsletter for helpful information and practical tips on inspection preparedness and keeping your building safe. Subscribing is free and easy. Send an email to  and follow the instructions.

Upcoming Trainings for Owners & Managers
May 25 at 6:45 - 8:00 pm at City Hall in the Wing, Room 119-120
Topic: Multiple Housing and the Community Preservation Ordinance

Trainings will be held on Wednesday evenings starting at 6:45 pm
August 24, September 28 and October 26

Multiple Housing Program

A Residential Occupancy Permit (ROP) is required for rental property with three or more units under one roof. This includes apartments, hotels, motels, fraternities, sororities, emergency shelters, and residential care facilities. Condominiums are not included on the Multiple Housing Roster and they do not require an ROP. Permits must be renewed annually. The annual invoice is mailed in mid-November and payment is due by December 31st.  Frequently Asked Questions

The Multiple Housing Program provides three levels of service; inspections will be conducted on a 3, 5 or 6 year cycle depending upon the Service Level Tier assignment listed on the Multiple Housing Roster.

Code Connection Newsletter
For current and past issues of Code Connection, the Multiple Housing Program newsletter, visit the Code Connection page.

Online Residential Occupancy Permit Renewal

Need help renewing the 2016 Residential Occupancy Permit online? See the Residential Occupancy Permit Online Renewal Guide

Service Level Tier 1 - Responsibilities

All owners of multi-family buildings are responsible for maintaining those buildings in compliance with minimum housing standards. Additionally, an owner or owner's agent who wants to maintain Tier 1 status must agree to inspect every unit in the building on an annual basis and upon change in tenancy, provide a copy of the Self-Certification Inspection Checklist to tenants within five working days of the inspection, and maintain electronic or hard copies of the records for seven years. If any units cannot be self-certified, then Code Enforcement must be notified no later than July 31st of each year.  An affidavit must be completed using the Online Permit System during the renewal process for the Residential Occupancy Permit. For more information, see the Residential Occupancy Permit Online Renewal Guide.

Owner Relocation Obligations

The San Jose Municipal Code specifies the circumstances under which owners are obligated to relocate tenants due to substandard housing conditions after the City issues a notice of violation.

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