Rental Property Owner Resources
Multiple Housing Program
A Residential Occupancy Permit (ROP) is required for rental property with three or more units under one roof. This includes apartments, hotels, motels, fraternities, sororities, emergency shelters, and residential care facilities. Condominiums are not included on the Multiple Housing Roster and they do not require an ROP. Permits must be renewed annually. The annual invoice is mailed in mid-November and payment is due by December 31st.
Frequently Asked Questions
The Multiple Housing Program provides three levels of service. The service level tier assignment is listed on the
Multiple Housing Roster
Service Level Tier 1 - Deadline for Online Affidavit Extended to 1/30/15
An affidavit must be completed using the
Online Permit System in order to maintain Service Level Tier 1 status. Permit holders who paid the permit fee on time were mailed a letter on 1/12/15. The letter identifies customer numbers that can be used as an alternative to becoming a registered user. The
online guide has been updated.
In the online affidavit, the owner or owner's agent must agree to inspect every unit in the building on an annual basis and upon change in tenancy, provide a copy of the
Self-Certification Inspection Checklist to tenants within five working days of the inspection, and maintain electronic or hard copies of the records for seven years.
Guides to Using Online Permit Pay and Affidavit Certification
There is a
online guide.
Contact Us
IN PERSON OR BY PHONE: ONLINE:
4th Floor of City Hall -- (408) 535-7770 Code Service Request
form
Monday through Friday
8:00 am to 12:00 pm; and
1:00 pm to 5:00 pm