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On The Home Front
Residents can help minimize a storm's impact by:
  • Raking and piling up leaves.
  • Keeping the curb and gutter areas in front of their homes clean and free of leftover yard waste and other debris. That will prevent the debris from flowing into or blocking the storm inlets.
  • Having their trees regularly inspected and pruned by a professional to prevent limbs from breaking and falling, or the entire tree from falling.

Tree Care
Residents should periodically examine the current condition of all trees on their property. Here are a few tips on what to look for while taking a close look at the trees' condition:

  • Identify any dead or dying trees.
  • Perform a root inspection to identify any potential root or stem issues.These include the presence dead/decaying wood tissues, mushrooms at or near the base of the tree, weeping or oozing of sap from the trunk, cracks in the stem, increased lean and new or recent cracking/lifting of the soil adjacent to the tree which could indicate movement.
  • Identify any trees which have significant lean, decay or cavities. While it can be normal for trees to develop and survive with natural leans or to develop decay and cavities at the site of old pruning cuts and injuries, the tree should be forming new wood around these injuries to close the wound or stabilize the tree.
  • Identify and prune or remove any branches which will be at risk of striking or damaging adjacent infrastructure such as homes, vehicles, pedestrians, power lines, streetlights, etc.
  • Identify any dead, dying, crossing, tightly spaced, cracked or heavy branches within the upper canopy which are at risk of falling.

When appropriate, hire a certified tree care professional who can determine the degree of risk associated with the trees and prescribe a reasonable solution to reduce the risk.

View this helpful flyer for homeowners about recognizing tree risk.

Street Trees 
For trees that line the street, residents are required to get a free street tree permit in order to plant, prune or remove them. 

The City of San José doesn’t provide no-cost emergency tree services or corrective tree maintenance for street trees.

When there’s an immediate need for tree/limb removal or pruning to ensure safety in the public right-of-way and the property owner is not available, the City will address the tree-related issue and send an invoice to the property owner for the cost of services.

24-Hour Emergency
Dispatch Center

24-hour emergency dispatch

(408) 794-1900 

For sewer back-ups
missing / damaged traffic signs
major potholes
malfunctioning traffic signals
broken tree limbs
and other non-life threatening emergencies.