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San Jose Flood Relief Resources
SJ Flood

The City and its partners have provided the resources below for flood victims

Loans for homeowners, renters, businesses and nonprofits
Flood damaged residents can receive low-interest, 30-year loans from the Small Business Administration; applications must occur by May 19. Residents can apply online at https://disasterloan.sba.gov/ela or in person at the 12th floor of City Hall. 

  • Businesses can receive up to $2 million in loans for disaster relief
  • Homeowners can receive $200,000 for home repairs
  • Homeowners and renters can receive $40,000 for personal property

State loans with no interest also exist for very low income residents. For more information, contact the Housing Department at (408) 975-4440.

Returning to your flooded home checklist
We request all residents who return home look at the following checklists in three languages:


Food safety checklist
Please be careful with any foods that went unrefrigerated, and, when in doubt throw it out. See our infographics for more details in three languages:


Volunteer opportunity
Monday Feb. 27
Come anytime between 9:30 AM and 3 PM to help.
Wear heavy duty gloves, wear closed-toed (with tread), preferably water-resistant shoes.

Check-in locations:
Senter and Needles
1650 Senter Rd
San José, CA, 95112

Volunteers will be sent to sites from the parking area after signing in and receiving a brief orientation. Thanks to Keep Coyote Creek Beautiful and South Bay Clean Creeks Coalition for their assistance in coordinating this volunteer effort! 

Temporary shelter:
Seven Trees Community Center
3590 Cas Drive, San Jose, CA 95111
(408) 794-1690

Hosts at AirBnb have opened their doors to flood victims at no cost. Please contact for more information.        

Clothing and donation goods:
Salvation Army
Address: 359 N 4th St, San Jose, CA 95112
Phone:(408) 282-1165      Hours: 9am – 5pm, Daily

Free rides for flood victims
The ride-hailing app Lyft will provide $20 off rides for flood victims who need to go to work, get their medications or engage in other critical-need activities. Please contact Alex Wilson for the codes. 

The City will pay for Yellow Cabs for San José flood victims who need transportation to and from the Local Assistance Center. Call 408-777-7777 account #1421. 

Free pumps for flooded houses
The City has 15 pumps for public use. Please contact Paul Pereira for more information and to access the pumps.

Towing and Parking Enforcement
The SJPD will suspend parking enforcement for the duration of the emergency. Vehicle owners will not be charged for any towing related the to Coyote Creek flood. Owners can contact the Police Station Auto Desk by calling 408-277-4263 to determine where their vehicle is located.

Vehicle flood damage 
Was your vehicle damaged in the flood? Please contact the San José Police Department's Auto Desk at 408-277-4263. 

Donation of goods
Contact Mollie Tobias 
(408) 535-3588 or
 *Emergency Operations Center is asking people who would like to donate goods to work with the Salvation Army or Goodwill.

Local assistance center
This is a multi-agency support center to provide help and resources to residents and businesses affected by flooding. We'll help you connect with:
  • Social services, including food assistance
  • Housing services and tenant/landlord questions and concerns
  • Replacing DMV documents
  • Filing for losses
  • And more—agencies including:
    • County Department of Eligibility and Benefits Services
    • County Department of Aging and Adult Services
    • San Jose Office of Economic Development
    • San Jose Housing Department
    • State Contractors Licensing Board
    • Department of Motor Vehicles (DMV)
    • Franchise Tax Board

This is a safe place for affected residents, regardless of immigration status, to receive resources. Read more here.

This information is available as a flyer in:

Sunday, February 26
9:00 a.m. to 4:00 p.m.
Monday, February 27 to Friday, March 3
8:00 a.m. to 6:00 p.m.
Saturday, March 4
9:00 a.m. to 4:00 p.m.

Shirakawa/Vietnamese American Community Center
2072 Lucretia Avenue, San José

The City of San José is paying for Yellow Cab service for those affected by the flood needing transportation to/from Local Assistance Center ONLY. Call 408-777-7777, mention account number 1421.

Servicio gratuito: caro de sitio al centro de asistencia local para afectados por inundación #sanjosefloods llame al 408-777-7777 cuenta1421

Temporary storage
U-Haul Company of South Bay is offering 30 days of free self-storage to those impacted by the floods

Here’s a list of the 11 U-Haul locations participating:

 U-Haul of Campbell
1266 White Oaks Road
Campbell, CA 95008
(408) 371-5183
U-Haul Moving & Storage of Fremont
44511 S. Grimmer Blvd.
Fremont, CA 94538
(510) 656-2200
U-Haul Moving & Storage of Thornton
4833 Thornton Ave.
Fremont, CA 94536
(510) 796-3151
62 W. El Camino Real
Mountain View, CA 94040
(650) 965-3151
2200 El Camino Real
Redwood City, CA 94063
(650) 365-6233
705 Curtner Ave.
San Jose, CA 95125
(408) 267-7000
2395 Senter Road
San Jose, CA 95112
(408) 295-9234
2395 Oakland Road
San Jose, CA 95131
(408) 943-9191
1027 The Alameda
San Jose, CA 95126
(408) 295-4884
2121 Laurelwood Road
Santa Clara, CA 95054
(408) 660-3108
939 E. El Camino Real
Sunnyvale, CA 94086
(408) 735-7060

Disposing hazardous waste
Call Santa Clara County Household Hazardous Program (408) 299-7300

Property assessment information
Any misfortune or calamity that was not the fault of the property owner or the party responsible for the taxes eligible for property tax relief under Section 170 of the California Revenue and Taxation Code under certain requirements.

Read more at the Santa Clara County Assessor's website.

Rebuilding inspection fees and permits
The City will waive all permit and inspection fees for victims of the flood. Call the Permit Center for more information 408-535-3555.

Map of cleared and evacuated areas
Residents should not return to their homes until authorities determine that it is safe to do so.
Cars towed in flooded areas
Was your car towed during the Coyote Creek Flood? Vehicle owners will not be charged tow fees, and will need to follow these simple steps to collect their vehicle:

Residents can visit the San Jose Police Department Auto Desk (201 West Mission Street) or call at (408) 277-4263.
  • Provide the vehicle's license plate number and the registered owners identification.
  • The Auto Desk will run the license plate number to determine where the vehicle was towed to: Alongi Tow, Century Tow, or Matos Tow.
  • Owner will then be able to make contact with the specific tow company for release of their vehicle.

Medication lost in the flood
Medications exposed to flood water are considered contaminated, and should not be used. To assist the 2017 San Jose flood evacuees with filling their lost medications, the Santa Clara County Pharmacy will make every attempt to provide a one-time fill of their prescriptions.

Exposure to flood water
According to the Centers for Disease Control and Prevention (CDC), outbreaks of infectious diseases after a flood in the U.S. are very unusual. Exposure to flood water alone is not a reason to give tetanus-containing vaccine or any other vaccine. Read more here

Click here for the most current information