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IT Strategic Plan
Process
The IT Strategic Plan is a holistic planning and strategy formulation process, starting with technical SWOT (Strengths Weaknesses Opportunities Threats) assessments, building a vision and strategy for the future with input from City stakeholders and constituents, and resulting in the creating of a target plan with investment commitments. See IT Strategic Plan.
 
IT Strategic Direction
  1. Engage an exceptional team defined by our solutions, service, and growth.
  2. Re-platform onto current, responsive technologies and services as our foundation.
  3. Secure to manage evolving cyber security risks and operational requirements.
  4. Maximize investments through project management and user-centric approaches.
  5. Accelerate the City's ability to execute and sustain innovation.
  6. Focus on prioritized business needs:
    • Customer Relation Management (CRM)
    • Data platform for decision-making + transparency
    • Business Process Automation