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Annual Report on City Services FY 2016-17

In the Annual Report on City Services FY 2016-17, formerly known as the Service Efforts and Accomplishments (SEA) Report, the City Auditor describes the costs, quantity, quality, timeliness, and public opinion of services provided by the City government of San Jose. The report's purpose is to provide an overview of City services and performance data to the general public, the City Council, and City staff.

Annual Report on City Services FY 2016-17
Entire Document (PDF) 

Transmittal Letter


Resident Survey

Financial Condition

Operating Budget and Staffing


Appendix: The National Citizen SurveyTM 


The City Auditor presented this report to the City Council on February 6, 2018.  View City Council Meeting Video.


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