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chapter
SJPD
Response to IPA's First Quarterly Report 
I. BACKGROUND
................................................................................................1
II. CURRENT INTERNAL AFFAIRS PROCESS
..................................................1
III. RESPONSE TO THE INDEPENDENT POLICE AUDITOR'S RECOMMENDATION
A. DEFINING PROCEDURAL COMPLAINTS
...........................................4
1. Police Department Response
.............................................................5
a.
Misconduct Complaints .............................................................6
b. Procedure Complaints
...............................................................7
c. Informal Complaints
..................................................................7
d. Policy Complaints
.....................................................................8
e. Citizen Follow-up
......................................................................9
B. AUDITING PROCEDURAL COMPLAINTS
...........................................9
1. Police Department Response
............................................................10
C.
INTERVENTION COUNSELING & PROCEDURAL COMPLAINTS
1. Police
Department Response .............................................................10
D.
POTENTIAL BIAS WITHIN THE INTERNAL AFFAIRS UNIT ........11
1. Police
Department Response ............................................................11
E.
OBJECTIVITY OF THE INTERNAL AFFAIRS PROCESS .................11
1. Police
Department Response ............................................................12
- IV. CONCLUSION
................................................................................................12
V. TIME LINE
........................................................................................................12
APPENDIX A-1: FLOW CHART FOR CURRENT COMPLAINT PROCESS ......13
APPENDIX A-2: FLOW CHART FOR NEW COMPLAINT PROCESS ...............14
APPENDIX A-3: SUMMARY OF COMPLAINT FORM .......................................17
APPENDIX A-4: CITIZEN COMPLAINT FACE SHEET FORM ...........................18
APPENDIX A-5: CITIZEN COMPLAINT CLOSING LETTER .............................19
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