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The City of San Jose is a city in transition. As the 10th
largest city in the U.S., San Jose is one of the most rapidly
growing cities in the nation. The high-tech industry has
exploded in recent years and the Silicon Valley has been
at "ground zero" of this explosion. As a result, the City
has experienced both the benefits and challenges associated
with rapid growth and change. In order to respond to these
changes and effectively serve a growing population, the
City must rethink traditional business practices. "Business
as usual" does not and can not exist.In a rapidly changing
world, government’s success depends, in part, upon
its ability to quickly and intelligently mobilize resources
in response to a range of complex problems and opportunities.
This requires integrated, current, and accurate information
about resources and program performance. To achieve this
requires careful planning and wise investing.
In the absence of a coherent enterprise information
management vision and plan, government agencies and institutions
typically manage their information resources independently.
The result is information systems and technologies that
are often incompatible and duplicative. The City of San
Jose needs to manage its information resources as strategic
assets and work toward a shared information environment.
This IT Masterplan establishes a framework for how information
resources (technology, data, applications, and people)
should be acquired, deployed, and managed to enable the
City to effectively carry out its mission.
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