Welcome to the San Jose Planning Division website!

To guide and assist our customers, please be advised of the following three options for obtaining service:

1. In Person: during specified hours, and based on staff availability, Planners are available to meet with you at the Development Center (first floor of City Hall). Service hours are Monday through Friday, 9:00 a.m. to 11:00 a.m., and 1:00 p.m. to 3:00 p.m.
   
   
2. By Phone: during specified hours, and based on staff availability, Planners are available to speak with you by phone at (408) 535-3555. Service hours are Monday through Friday, 10:00 a.m. to Noon, and Monday through Wednesday, 1:00 p.m. to 3:00 p.m.
   
   
3. Self-Help: this website, and our separate Permits Online property/permit information search tool, are designed to fulfill many common customer needs. Also, look for a greatly improved website interface and functionality coming later this year.

New to Our Website?

If you are new to our website, select the "Getting Started" link on the left-side navigation bar for resources that may assist you in finding what's needed to get started with a property evaluation, project application, or other related tasks.  You will find such information as Zoning and General Plan designations, allowed uses, development regulations (including building setbacks, height etc.), project design and parking requirements, sign regulations, applications, and fees.

Planning in San Jose: A Community Guide

Planning in San José offers an award-winning introduction to land use planning and development for people unfamiliar with the process in the City, as well as for those already acquainted with the practice who want to learn more.

Planificación en San José: Una Guía Para la Comunidad

Planificación en San José, un documento galardonado, ofrece una introducción para planear el uso de terreno y el desarollo para personas ajenas al proceso en la Ciudad, así como para quienes están familiarizados con la práctica y quieren aprender más."