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FLASH REPORT #31 - COVID-19 Mitigation and Response

Post Date:03/25/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO; 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


CITY MANAGER UPDATE TO COUNCIL: City Manager Dave Sykes presented an update on the City’s response to COVID-19 and our Continuity of Operations Plan at yesterday’s City Council meeting. Dave and officials from the City’s Emergency Operations Center discussed organizational updates, the City’s Roadmap Through the Epidemic, the latest forecast for the spread of the disease in our community, enforcement of County and State orders to shelter in place, and more. View the entire presentation on the City’s YouTube Channel.

VTA TRANSIT SERVICE: Santa Clara Valley Transportation Authority will begin offering reduced bus and light rail service seven days a week, beginning Monday, March 30. Read details of the new service reduction at the VTA Headways blog.

Updates on City of San José Services and/or Operations   

  • Library Resources are Available Online, 24/7! Your San José Public Library offers FREE online resources to help students of all ages with their homework and learning needs. From ABC Mouse and to Scholastic Teachables and, the library has a variety of online resources for you to access from the comfort of your home. Get started at:

  • New Resources for Non-Profits, Community-Based Organizations, and Arts Organizations: For COVID-19 related questions regarding nonprofit and community based organizations, email Updated resources, including some additions to the City’s list of places that can offer help are available on the Office of Economic Development’s COVID-19 website.

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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