Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)
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FLASH REPORT #33 - COVID-19 Mitigation and Response

Post Date:03/26/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO; 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


MEDIA PARTNERS: All City of San José communications staff are focused on responding to the COVID-19 crisis. Please direct all COVID-19-related media inquiries to the News Media Line at 408-535-7777 or, rather than individual departments or offices. We appreciate your support in sharing our messages with our communities.

Updates on City of San José Services and/or Operations   

  • Park Closures: Effective tomorrow, March 27, Alum Rock Park and the Communication Hill Trail and Staircase are temporarily closed to the public. The closure is to protect the health and safety of the public, and is due to overcrowding and is necessary to keep people safe and reduce stress on emergency services and responders, police, and park rangers. Protecting the health and safety of visitors, staff and the community is the top priority. The community can assist in preventing the closure of additional parks by observing the State of California and County of Santa Clara shelter-in-place orders and maintaining a social distance of at least 6 feet from others. Please assist the City of San Jose in keeping our local parks open by following the rules.

  • READy, Set, Bloom: You're invited to join the San José Public Library’s online reading and learning program, Spring into Reading, for a chance to win a GRAND PRIZE. This free, fun, family-friendly program also includes activities that explore the library's online resources, and can be completed from the comfort of your home. Get started at

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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