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FLASH REPORT #34 - COVID-19 Mitigation and Response

Post Date:03/27/2020 10:00 AM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


RENTAL ASSISTANCE FUND PAUSING APPLICATIONS: The $11M Rental Assistance Fund, launched with Destination: Home on Monday, March 23, is pausing its acceptance of new applications until further notice. The fund has already received 4,400 applications, representing financial need that exceeds the fund’s capacity. To learn more about the fund and contribute, visit

Updates on City of San José Services and/or Operations   

  • Watch the Temporary Eviction Moratorium Webinar: Housing Department Deputy Director Rachel VanderVeen reviewed the City of San José ordinance that temporarily prohibits residential evictions for nonpayment of rent due to impacts of the COVID-19 outbreak, and took questions from online participants during a webinar on March 26, 2020. View the webinar on YouTube.

  • Help Keep San José Parks Open: It’s up to everyone to abide by County of Santa Clara and State of California orders to shelter in place and keep six feet of distance between themselves and others. Our Parks, Recreation and Neighborhood Services Department has created this public service announcement to explain how you can still exercise without endangering your neighbors at local parks and trails. Beginning today, Alum Rock Park and the Communications Hill stairs are closed to the public, following concerns about serious overcrowding.

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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