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FLASH REPORT #35 - COVID-19 Mitigation and Response

Post Date:03/27/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


TEAM SAN JOSE WEBSITE SUPPORTS LOCAL BUSINESSES: The new Team San Jose Resource page has launched, featuring a database of nearly 600 San José restaurants open for delivery or take-out, plus gift card options to provide support for neighborhood business now, when it is needed most. The site also highlights virtual attractions, online shops, and creative endeavors. San José travel, tourism and hospitality industry partners can find support information via quick links to important industry resources.

Updates on City of San José Services and/or Operations   

  • City Manager Dave Sykes and Los Tigres Del Norte Share the Importance of Staying Home: The City of San José released two public service announcements today urging residents to stay home to stay home to slow the spread of COVID-19 and protect the most vulnerable in our community. Watch the videos of City Manager Sykes and Los Tigres Del Norte on Twitter.
  • Your Free Weekend Entertainment: Stream and download all the movies you’ve been meaning to watch, and listen to music from your favorite bands, for free at All you need is your San José Public Library card. Don’t have one? Apply for an eLibrary card, today!
  • Mineta San Jose International Airport (SJC): For travelers depending on SJC for essential travel, Economy Lot 1 is closed temporarily to reduce shuttle service and support social distancing. Lot 2 (Terminal A Garage) is available with our reduced Economy Lot 1 rate of $18 per day/max. All other on-site parking lots remain open. For real-time SJC parking information, visit
  • Working Together to Protect People Experiencing Homelessness: The spread of COVID-19 is particularly dangerous for those experiencing homelessness. Individuals without stable housing not only face greater difficulty taking preventative actions, but they are often in poorer health than other residents. In response, the County of Santa Clara, the City of San José, and Continuum of Care Partners are working together to address the needs of homeless individuals. Read about our joint efforts to expand shelter hours and capacity, provide hygiene supplies and facilities, educate unhoused residents about available resources, and prepare for future shelter needs of people experiencing homelessness during the outbreak.

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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