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FLASH REPORT #39 - COVID-19 Mitigation and Response

Post Date:04/01/2020 10:00 AM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


County Shelter-in-Place Order updated and extended through May 3: Yesterday, the County of Santa Clara issued a revised Public Health Order. The Order extends the stay-at-home requirement through May 3, issues new directives for public recreation, and further restricts construction activities. In addition, “essential” businesses, such as grocery stores, must develop and post “social distancing protocol” by April 3. These changes are intended to further slow the spread of COVID-19. The Order took effect at 11:59 p.m. last night. The County has updated their FAQs with new information. View the County’s News Release

  • Use of playgrounds, dog parks, public picnic areas and similar recreational areas, as well as shared public recreational facilities such as golf courses, tennis and basketball courts, pools, and rock walls is now prohibited.
  • Sports requiring people to share a ball or other equipment must be limited to people in the same household.
  • Construction is limited to affordable housing only, as well as several exceptions necessary to health care and public works.
  • Funerals are limited to no more than 10 people attending.
  • Essential businesses, such as grocery stores, must develop “social distancing protocol” by April 3.
  • Essential businesses expanded to include service providers that enable residential transactions (notaries, title companies, Realtors, etc.); funeral homes and cemeteries; moving companies, rental car companies and rideshare services that specifically enable essential activities.
  • Essential businesses that continue to operate facilities must scale down operations to their essential component only.

Updates on City of San José Services and/or Operations

  • City Council Special Meeting: There will be a special City Council meeting today at 2 p.m. During the meeting, City Manager Dave Sykes will provide an update on the City’s response to COVID-19 during Item 3.1, Report of the City Manager. Consistent with the California Governor’s Executive Order No. N-29-20, City of San Jose Resolution No. 79450, and the Santa Clara County Health Officer’s Shelter in Place Order, the meeting will not be physically open to the public and the City Council will be teleconferencing from remote locations. The public can watch the meeting at or on the City’s YouTube Channel. To make public comment during the meeting, email Additional instructions for public comment are posted in the meeting agenda.
  • Dog Parks, Sport Fields, and Park Amenity Closures:  Effective immediately, all dog parks; tennis, pickle ball, futsal, and basketball courts; outdoor gym equipment and playgrounds; picnic and barbecue areas; drinking fountains; restrooms; disc golf areas and sport fields are closed in accordance with the new County of Santa Clara Public Health Order issued on March 31. Parks and trails remain open, however, they will close if they become overcrowded or if visitors do not follow County and State guidance and orders which include practicing physical distancing of at least six feet. For more information on the Department of Parks, Recreation and Neighborhood Services closures and cancellations, visit
  • Temporary Shelter at Parkside Hall: The City of San José Housing Department has established a 75-bed temporary homeless shelter at Parkside Hall to help keep our unhoused neighbors safe during the COVID-19 crisis. This shelter will begin accepting individuals today, April 1, by referral only from the Santa Clara County Office of Supportive Housing and the Valley Homeless Healthcare Program. This is not a walk-in shelter. The purpose of this temporary shelter is to protect unhoused residents from the pandemic and slow the spread of COVID-19. The shelter is set up to comply with physical distancing guidelines and is operated by the nonprofit HomeFirst.
  • Census Day:  April 1 is Census Day. Today, the U.S. Census Bureau asks the nation to respond to the 2020 Census online (, by phone (844-330-2020) or by mail. The City is encouraging every resident to complete the 2020 Census and count every person living or sleeping in their home, including children, roommates, and friends. The Census takes 10 minutes to complete and does not include questions about citizenship or immigration status. By law, the U.S. Census Bureau cannot share information collected with federal, state, or local government agencies. For every person counted, we will receive essential federal funds for services like schools, fire departments, hospitals, and health centers in our community for the next 10 years. Online census and phone support is available in English and 12 other languages, including Spanish, Vietnamese, Russian, Tagalog, and Chinese. For more information about the 2020 Census, visit

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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