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FLASH REPORT #47 - COVID-19 Mitigation and Response

Post Date:04/07/2020 10:00 AM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


San José City Council Meeting: During today’s City Council Meeting, City Manager Dave Sykes will provide an update on the City’s response to COVID-19 (Item 3.1) and the estimatedbudget impacts (Item 3.3). The meeting will start at 1:30 p.m. and will be virtual. Council members and presenters will be teleconferencing from remote locations. The public can watch the meeting on the City’s YouTube Channel. To make public comment during the meeting, email Additional instructions for public comment are posted in the meeting agenda.

Updates on City of San José Services and/or Operations  

  • Webinar Offers Help for Small Businesses: The City of San Jose’s Office of Economic Development is hosting an online workshop on April 9 from 3:00 p.m. to 4:30 p.m. to assist small businesses with more information from the Small Business Majority on Payroll Tax Relief, Paycheck Protection Program, Workshare and other tools that can help both businesses and employees. The workshop is free, register to reserve a spot. For more information, email
  • Coping with Stress: The COVID-19 outbreak can be stressful and how you respond may be different from other people. Fear and anxiety about the disease can be overwhelming and cause strong emotions in adults and children. Take some type to cope with the stress: take breaks from watching, reading or listening to the news; take care of your body with healthy food, exercise, and plenty of sleep; make time to unwind and do activities you enjoy; and connect with others by phone, text, email, or other virtual ways. Here are additional resources if you are feeling anxious, lonely or scared:
    • 24/7 Santa Clara County Behavioral Health Services Call Center: (800) 704-0900 
    • Crisis Text Line: Text RENEW to 741741 
    • 24/7 Suicide and Crisis Hotline: (855) 278-4204 

Updates from Valley Transportation Authority (VTA)

  • VTA Announces New Service Changes: VTA remains on a modified schedule for essential travel to hospitals, health care facilities, pharmacies, grocery stores, food banks, shelters and other essential destinations during this time. VTA is still not collecting fares and is asking customers to observe social distancing measures by boarding through the rear door, if able, and by maintaining at least six feet of distance from other passengers. For route and operation changes in effect this week, visit

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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