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FLASH REPORT #68 - COVID-19 Mitigation and Response

Post Date:04/21/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations  

  • BeautifySJ Initiative Keeps City Clean: During the Shelter-in-Place, the BeautifySJ programs continue to keep neighborhoods clean by addressing trash, graffiti, and illegal dumping throughout the City. From March 18 to April 17 the City removed 144,671 pounds of trash (72.3 tons) located at 25 of the largest homeless encampments throughout the City as part of the City’s Homeless Encampment Trash Program (as a reminder the City has suspended homeless encampment abatements, this trash removal is not part of the abatement program). Additionally, as of April 6, crews have addressed 1,026 work order requests for illegal dumping, resulting in 1,121 tons of illegal dumping being removed from areas throughout the City. The City also continues to abate graffiti, prioritizing urgent graffiti (gang, offensive or hate speech). Residents can submit service requests related to illegal dumping and graffiti via the San Jose 311 app or at 
  • Public Health Public Service Announcement (PSA): Raj Desai, CEO of India Community Center, shares the importance of practicing physical distancing and wearing a face covering when going outside to slow the spread of COVID-19. Watch the video on Twitter.   
  • School Safety: Help keep neighborhood schools safe during Shelter-in-Place by reporting any suspicious behavior on school property. For non-emergencies, call 408-277-8900 and for emergencies or crimes in progress, call 911 or 408-277-8911. 

Updates from the State of California 

  • New California Website for COVID-19 Volunteers: Today, California Governor Gavin Newsom announced a new website,, to organize volunteers and match them up with efforts across the state. The website will “organize a volunteer corps in a much more deliberative way than we have in the past.” Interested people can sign up to work in food banks, deliver food, tutor, give blood, check on neighbors, and much more, all while following physical distancing and other practices to keep themselves and others safe and healthy. 

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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