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FLASH REPORT #72 - COVID-19 Mitigation and Response

Post Date:04/23/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations  

  • City’s Nonprofit Partner Continues to Support Youth: The City of San José’s Parks, Recreation and Neighborhood Services nonprofit partner Art of Yoga, funded through the Bettering Everyone's Strengths Together grant program, have shifted to virtual meetings and programs to continue to serve vulnerable communities. The nonprofit has created Youth Care Kits which include fidget spinners, a set of oil pastels, journals, and illustrated yoga sequences to provide stress-relieving and coping techniques to girls at the Juvenile Hall while sheltering in place. The nonprofit also offers participants the opportunity to continue practicing yoga through follow-at-home videos on YouTube
  • Public Health Public Service Announcement (PSA): Shiloh Ballard, Executive Director of the Silicon Valley Bicycle Coalition, shares the importance of staying home to slow the spread of COVID-19. She also offers safety tips for those who bicycle during this time for exercise or to get to essential activities. Watch the video on Twitter
  • Free Zoom Backgrounds Courtesy of Mineta San José International Airport: San Jose Airport (SJC) has launched a series of virtual Zoom backgrounds for residents to use while working from home. Going from WFH (Work From Home) to WVA (Working Virtually Anywhere) just got a whole lot more exciting. Download and install SJC’s Zoom Virtual Backgrounds to experience meeting across 17 cities, 6 countries, and 3 continents from the safety of your home. Elevate your WFH experience by visiting to download your new background. 

Updates from the State 

  • State Relief for People in Debt: Today, California Governor Gavin Newsom announced that 21 of the 24 student loan servicers operating in the state have agreed to a 90-day forbearance on payments. The relief will have no impact on credit for eligible borrowers. The Governor also announced that he had signed an executive order denying debt collectors the ability to garnish federal Coronavirus Aid, Relief, and Economic Security (CARES) act money from debtors. The retroactive order will also require reimbursements of any garnishments that took CARES act money from California residents previously. The order does not apply to people who owe child support, alimony, or victim compensation. 

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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