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FLASH REPORT #74 - COVID-19 Mitigation and Response

Post Date:04/24/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations  

  • City of San Jose’s Nonprofit Partner Steps Up Support for Domestic Violence Survivors: Next Door Solutions to Domestic Violence, a nonprofit partner working within a consortium of agencies with the Bill Wilson Center for the Rapid Rehousing Program funded by City of San José’s Housing Department, has increased their support of domestic violence survivors and families. Agency staff continue to conduct support groups by phone as well as processing housing applications to help survivors gain a safe place to shelter-in-place.
  • Park Amenities are Still Closed: With the weather warming up, remember that athletic courts, sports fields, playground structures, and exercise equipment at parks are still closed, by order of the Santa Clara County Health Officer. To protect public health and ensure park visitors adhere to park amenity closures, the City of San José is enforcing fines of $100-$500 for not following park rules and entering restricted areas. To report violations, please call 3-1-1. For more information on park amenity closures and park rules, please visit
  • Federal Arts Funding Opportunities: Congress passed additional funding for CARES Act legislation by replenishing the popular Paycheck Protection Program (PPP) and the SBA's Emergency Injury Disaster Loan (EIDL) program. Americans for the Arts released the CARES Act Table of Federal Arts Funding Opportunities to help guide nonprofits, commercial arts businesses, and individual artists through available opportunities.
  • Free Webinar on Non-Traditional Small Business Funding Options: Are you a small business owner struggling to access working capital through traditional financing channels? Businesses including nonprofits, independent contractors, and sole proprietors impacted by COVID-19 are invited to join an interactive virtual workshop at 3 p.m. on Thursday, April 30 to learn about non-traditional funding options for small businesses. This workshop is hosted by the City of San Jose in partnership with partners, Opportunity Fund, Local Initiatives Support Corporation (LISC) Bay Area, and others. To register, visit Zoom Registration.  To watch previous events, visit
  • Street Sweeping Continues: Street sweeping continues to operate in the City of San José, keeping fine debris out of our creeks, rivers, and bay. Though parking enforcement is currently suspended, we strongly encourage the public to move vehicles off the street during scheduled times so our sweepers can clean. Find your scheduled day and time at
  • SoFA Music Festival - SIP Edition: The ever-adapting SoFA Street Fair hasn’t skipped a beat. This April’s SoFA Street Fair is moving into your living rooms and onto your sofas - virtually. Even with the mandatory shelter-in-place, the community will have the opportunity to still come together and celebrate. The local SoFA Street Fair will be live  streaming their first-ever SoFA Music Festival on Sunday, April 26 from 2:00 p.m. to 9:00 p.m. To view the day of schedule visit: For more information, visit
    • Local Arts Performances and Resources Online: MACLA, a Santa Clara County-based arts organization is offering free and accessible resources to the community during shelter-in-place. MACLA’s Stories from La Sala is offering a series of online performances, digital media sessions, artists talks, educational workshops. They are producing new content three times a week, archiving past offerings and paying local artists for their work to keep our economy in motion. For more information, visit MACLA is also accepting donations.
    • Public Health Public Service Announcements (PSAs): Zahra Billoo, Executive Director of the San Francisco Bay Area Office of the Council on American-Islamic Relations, and Chava Bustamante, Executive Director of Latinos United for a New America (LUNA), share the importance of staying home and following the County Public Health Department guidelines during this critical time. Watch the videos on the City of San Jose’s YouTube channel: Zahra Billoo & Chava Bustamante.
    • COVID-19 Homelessness Response Update: Over the past month, the County of Santa Clara, City of San Jose, and Continuum of Care partners have been working together to address the needs of homeless individuals affected by the novel coronavirus (COVID-19) outbreak locally. As of April 23, 597 homeless individuals have been connected to appropriate congregate or non-congregate shelter. These referrals and placements include every known homeless person who has tested positive for COVID-19. We’ve moved some individuals from congregate shelters to non-congregate settings, and we continue to prioritize non-congregate sheltering for homeless individuals who have tested positive for COVID-19, who have been exposed or are under investigation for COVID-19, and/or who are at greater risk for serious illness or death due to age or an underlying health condition. To support this effort, the County and City have vastly expanded their temporary shelter capacity - adding a total of 1,245 additional units/beds to their temporary shelter inventory. This includes: 
      • 575 motel/hotel rooms across 10 sites in 6 cities (Gilroy, Milpitas, Morgan Hill, San Jose, Santa Clara and Sunnyvale); and
      • 250 beds in the Field Respite Center operating out of the Santa Clara Convention Center for COVID-19 positive patients; and 
      • 420 temporary shelter beds at Gateway Pavilion at the Santa Clara County Fairgrounds, Parkside Hall and South Hall in Downtown San Jose, and a family shelter at Camden Community Center 


      Hundreds of additional units/beds are in the pipeline, including efforts to add hundreds of additional hotel/motel units, and prepare more than 100 trailers received by the City of San Jose from the State for occupancy. The City of San Jose has also initiated plans to expedite development of additional Bridge Housing Communities, which would be available as emergency housing during this crisis. The first of these units are expected to be completed in late June. 

       All 10 existing shelters continue to operate 24 hours a day, 7 days a week, and four seasonal shelters will continue operations through at least May 3. 

      The City, County and partners also took immediate actions for those in encampments. Listed here is a summary of activities underway to assist those living in encampments during this crisis: 

      • Suspending abatements of homeless encampments to avoid unintentionally placing people at greater risk of exposure to COVID-19; 
      • Placing hygiene equipment such as handwashing stations and portable toilets at large homeless encampments to help slow the spread of COVID-19; 
      • Arranging for garbage collection at large homeless encampments to help maintain sanitary conditions; 
      • Providing information in multiple languages to homeless individuals in shelters, on the streets, and in encampments to help them understand how they can protect themselves from COVID-19; 
      • Working with County Public Health and VHHP to identify older homeless individuals with chronic health conditions who should be sheltered or isolated; 
      • County Emergency Operations Center provided 200 solar phone chargers that were distributed with the help of street outreach teams, volunteers and nonprofits; 
      • Destination Home provided funding for tents, tarps and other supplies to assist those living in encampments to implement social distancing; 
      • Project WeHope, in partnership with the City of San Jose, launched “Hope Health Mobile.” The new mobile rest stop travels in conjunction with its Dignity on Wheels shower and laundry trailers offering WiFi, charging stations, case management, and access to Stanford doctors virtually answering questions about COVID-19. 

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    A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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