Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)
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FLASH REPORT #78 - COVID-19 Mitigation and Response

Post Date:04/28/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations  

  • City Council COVID-19 Update: Earlier today, City Manager Dave Sykes and leadership from the City’s Emergency Operations Center provided an update to City Council on the impacts of COVID-19 and the City’s response during Item 3.1. Specifically, the presentation included updates on Health Order compliance, food distribution, homeless support services, internal communications, recovery efforts, development services, and the federal CARES Act. The Council Meeting is still live and can be watched on the City’s YouTube Channel
  • The Library’s Certified Translators Help Reach San Jose’s Diverse Communities:  The San Jose Public Library (SJPL) has nearly 116 certified bilingual staff translators, 23 of which are also certified to provide written translations. Because of their work, dedication, and support, SJPL can reach San Jose’s diverse communities, day after day. Since the library’s temporary closure on March 17 due to the pandemic, over 150 translations have been shared with the public in languages such as Spanish, Vietnamese, Chinese, Korean and Farsi. From webpages and blogs, to signage, social media and newsletter content, the library’s translators have demonstrated their dedication by further connecting our diverse communities to SJPL’s valuable online resources, programs, and services. In addition, the library’s translators provide customer service through live chats and emails in a variety of languages. Check out some of the resources the library has to offer in different languages at

Updates from the County of Santa Clara 

  • Santa Clara County Traffic Court Information: Santa Clara County Traffic Court matters are currently suspended, per Presiding Judge Deborah A. Ryan’s General Order signed on April 23, 2020. For Traffic cases with initial due dates between March 17, 2020, and May 1, 2020, or a payment plan with the next payment due between March 17, 2020, and May 1, 2020, all due dates and payment dates will be extended to July 6, 2020. If a defendant has a delinquent traffic violation that has resulted in a hold placed on their driver’s license, the Court will release the hold within 48 hours after the defendant signs up for a payment plan. While the Traffic Courthouse facility is closed to the public (due to shelter-in-place limited court operations), you can release a license hold by paying online or over the phone (408-878-0098). Visit the Superior Court’s COVID-19 response website for additional Court information. 

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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