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FLASH REPORT #80 - COVID-19 Mitigation and Response

Post Date:04/29/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Seven Bay Area Jurisdictions Issue Updated Health Order: Today, Health Officers of the County of Santa Clara and six other Bay Area jurisdictions released a revised health order, which will go into effect beginning Monday, May 4 and extend through May 31. The new order largely keeps existing restrictions in place, but allows for construction activity and some outdoor businesses (such as plant nurseries and landscaping services) and activities to resume, subject to safety protocols and only if permitted under the State of California’s order. Safety protocols for small construction projects and large construction projects are available. Full details of the order, including materials translated into Spanish, Vietnamese, Chinese, and Tagalog, as well as frequently asked questions, are available on the County’s website. 

Updates on City of San José Services and/or Operations  

  • Rent-Increase Moratorium: The City Council approved a moratorium on residential rent increases. The moratorium prohibits landlords from increasing rent from April 29, 2020, through December 31, 2020. The rent-increase moratorium applies to two types of rental housing — apartments covered by the Apartment Rent Ordinance (ARO) and mobilehomes covered by the Mobilehome Rent Ordinance. The City Council also voted to allow ARO landlords who voluntarily reduce rents during the COVID-19 pandemic to increase their rents back to the original contract rates during the moratorium. As part of the rent-increase moratorium, the City Council has temporarily waived certain fees and charges for ARO landlords. Anyone who would like more information about the rent-increase moratorium and related City Council actions can contact the Housing Department at or 408-975-4480.
  • The Learning and Fun Continues at Children’s Discovery Museum: The City of San Jose’s Office of Cultural Affairs’ grantee, Children’s Discovery Museum continues to offer programming through the Virtual Purple Museum (VPM). Museum educators broadcast every Monday, Wednesday, and Friday on Facebook with Storytime in English and Spanish, Let’s Get Creative! – a facilitated arts activity, Science Is Everywhere, and Toddler Fun! in Vietnamese. Every Saturday a themed package is uploaded to the VPM with a hands-on activity, children’s video, and an article or video with tips and resources to help parents and families navigate these uncertain times. These educational offerings are cost free. Donations and sponsorships for the Virtual Purple Museum are always welcome. To receive notifications about the broadcasts, activities and resources, sign up on the VPM page and follow the museum on social
  • Public Service Announcements (PSAs): Jesus Flores, President of the Alum Rock Santa Clara Street Business Association, shares resources for small businesses and their employees, and Tri Nguyen from the Vietnamese American Roundtable shares resources to find free meals in Santa Clara County. Watch the videos on the City of San José’s YouTube channel: Jesus Flores & Tri Nguyen

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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