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FLASH REPORT #82 - COVID-19 Mitigation and Response

Post Date:04/30/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations  

  • San Jose Animal Care Center Named One of the Top COVID-19 Managed Animal Shelters in the Country: The City’s San José Animal Care Center was recognized by American Pets Alive as one of the top managed animal shelters during the COVID-19 response. The shelter was able to quickly adapt programs and modify procedures to keep staff and animals safe. Staff at the shelter have started virtual adoptions, worked with rescue options, and proactively encouraged Return To Owners (RTO). These combined efforts reduced onsite capacity to below 20% full, an incredible accomplishment for a shelter that takes in an estimated 18,000 animals each year. Since shelter-in-place began, the Animal Care Center has been able to reduce the number of onsite animals to 28 at one point by working with rescue organizations and fostering. San Jose Animal Care Center started their first ever dog foster program the day Santa Clara County ordered shelter-in-place to get community involvement in saving more lives. 
  • Library Staff Sew Hundreds of Face Coverings to Donate: The San José Public Library (SJPL) has a goal to sew and donate at least 600 cloth face coverings. In just a matter of a couple of weeks, 320 face coverings have been sewn by 53 staff members and two library volunteers. Last weekend, the first batch of 100 cloth face coverings were donated to HomeFirst staff at the Bascom Overnight Warming Center. In the coming days, more donations will be made to local organizations that help our most vulnerable population, Friends of the Library, and library volunteers who are over the age of 45, or who have volunteered with the library for over five years. To ensure recipients continue to shelter in place, SJPL staff are delivering the cloth face masks.  Though the production site is at the Berryessa Branch Library where staff have access to the library’s sewing machines, staff and volunteers can also opt to sew from home.  The patterns used for this project were made available to the public by Kaiser Permanente, the Centers for Disease Control and Prevention (CDC), and Valley Medical Foundation. This project is made possible in part by the generous support from the Friends of the Library and SJPL staff. For more information, please visit:
  • Baby Supplies Available: The City of San José, in partnership with the County of Santa Clara, FIRST 5 Santa Clara County, Santa Clara County Office of Education, local school districts, and a number of community-based organizations are providing free baby formula, diapers, and wipes to address the needs of families throughout the county. An appointment is required and you must request these items in advance. Visit to locate your nearest Family Resource Center and to schedule a pick-up date and time. Please note that distribution days and times will vary by location. Supplies are limited. 
  • San José Clean Energy: San José's local electricity generation provider recently signed two long-term Power Purchase Agreements (PPAs) that will result in the construction of 162 megawatts of new solar energy plus battery storage in Kern County, California. The projects will produce enough renewable energy to power nearly 79,000 homes and will have the same climate impact as taking 1.3 million cars off the road. One of the projects is designed to deliver renewable energy in the late afternoon and evening, when electricity demand is high but renewable energy supply is typically low. This will help reduce reliance on local natural gas peaker plants and in turn, improve air quality and respiratory health for residents. To learn more about the projects, visit the SJCE website or watch our video

Updates from the State and Federal Government 

  • Help Finding Childcare for Essential Workers: Today, California Governor Gavin Newsom announced a new online portal to help essential workers find childcare. The website,, offers information on licensed childcare providers that are currently open including location, health and safety details, ages of children served, capacity, and hours of care. Users can enter their address to find local options. 
  • IRS Economic Stimulus Payments: The IRS updated its Get My Payment portal for residents to check the status of their Economic Impact Payment and confirm whether the money is arriving via direct deposit or paper check. Receiving money by direct deposit is generally faster than a paper check payment. Residents who receive a mailed refund can set up direct deposit on the portal. Watch this video for step-by-step instructions on how to use the portal and avoid scams. 

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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