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FLASH REPORT #84 - COVID-19 Mitigation and Response

Post Date:05/01/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations

  • Mineta San Jose International Airport: Starting Monday, May 4, all members of the public and personnel at Mineta San Jose International Airport (SJC) will be required to wear a face covering inside Airport buildings. The new face covering requirement is in addition to the County’s existing protocols for social distancing and washing hands frequently. For exceptions to the face covering requirement and the latest COVID-19 updates at SJC, visit
  • Review Underway of New County Order for Closed Park Amenities: The new Santa Clara County Public Health Order, which goes into effect on May 4, is largely the same as the current one. The community will still be required to shelter in place and maintain a physical distance of six feet from others. However, there are a few new activities that will be allowed in San Jose parks, if new protocols that accompany the order are followed. These include some outdoor recreational facilities that may reopen over time with strict social distancing requirements. The City will release more information on how this affects San Jose parks next week. Until then, individuals who violate temporary park amenity closures may be subject to fines of $100 or more. For a current list of park and facility closures, please visit
  • Single-Use Carry Out Bag Ordinance Temporarily Lifted: Effective immediately, the City of San José is temporarily suspending its Single-Use Carry Out Bag Ordinance (San José Municipal Code Section 9.10.2020) until June 21 to release retail establishments from the requirement to charge a minimum of 10 cents for bags at check out. This suspension of the City’s Single-Use Carry Out Bag Ordinance aligns with Santa Clara County health orders that prohibit customers from bringing in their own bags to prevent the spread of COVID-19 and the state’s order from April 22 that suspended a statewide single use bag ban for 60 days. The goal of this temporary suspension is to release retailers in San José from the requirement to charge customers for bags while customers are barred from bringing reusable bags into stores.  
  • Public Service Announcement (PSA): Huy Tran from the Vietnamese American Roundtable shares resources to find free meals in Santa Clara County. Watch the video on the City of San José’s YouTube channel: Huy Tran.
  • City’s Nonprofit Partner Establishes the SVCREATES’ Arts Relief & Recovery Fund: SVCREATES, an important nonprofit partner of the City of San José’s Office of Cultural Affairs, has established the Arts Relief & Recovery fund of emergency support for the County’s arts organizations and artists who serve our community. Services range from youth and senior arts programming for our community’s most vulnerable populations, to internationally-known music festivals and, now, virtual music concerts, theatre, dance and visual arts programs. With seed funding provided by the Castellano Family Foundation and a matching donation from the Morgan Family Foundation, the County of Santa Clara, under the leadership of Supervisor Cindy Chavez, is challenging our community to match the County’s $650,000 investment in the arts. The goal is to raise $2 million to $3 million for over 150 artists and nearly 100 small and mid-size multidisciplinary and multicultural arts organizations. Consider donating to the Arts Relief & Recovery fund
  • Virtual Exhibit: Vietnamese-American Journey: ICAN recently produced  Vietnamese-American Journey, a collection of stories that capture unique insights into the history and journey of the Vietnamese American community. The exhibit coordinated by Andy Nguyen is a culmination of interviews and storytelling workshops with ICAN facilitators and San Jose residents. ICAN Executive Director, Quyen Vuong, thanks the following partner agencies for assistance and support of this project: Viet Voters, Viet-American Mental Health Network, Vietnam Voluntary Foundation (VIVO), United Vietnamese American Neighbors (UVAN) and the Vietnamese American Roundtable (VAR) for showcasing the work at their 2020 Black April event. This project was partially funded through a take pART grant from the San Jose Office of Cultural Affairs. To support and learn more about this organization please visit ICAN's website. 
  • San José Public Library Celebrates its 140th Anniversary: On May 1, 1880, the City of San José voted to open a free library which was operated under the supervision of William Redding, the first City Librarian, in the Murphy Building that stood on the northeast corner of Post and Market Streets. Over the years, the San José Public Library (SJPL) has expanded in ways that were unimaginable in the past. The current innovative and award-winning services that SJPL offers would not have been made possible without the dedication and passion of library workers, volunteers, the Library Foundation, City Leaders and partners. Although we are currently facing a challenging time, library staff have turned it into an opportunity by virtually connecting our diverse communities to their trusted library services. Since its temporary closure due to the pandemic, SJPL has registered 162,927 eBooks/eMedia checkouts, and staff have answered 2,242 questions from the public and issued nearly 5,000 eLibrary cards, bringing the total number of library card holders to nearly 645,000. Check out this blog to learn more about SJPL’s history.  

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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